SAP Basis Delivery Lead (L3)

As the SAP Basis Delivery Lead, you will be at the forefront of managing and enhancing our client's SAP environment, overseeing critical functions such as Service Level Management, Capacity Management, and SAP projects. Your expertise will drive excellence and reliability in our SAP operations.

You will be responsible for:

• Service Level Management, Capacity Management (perform capacity checks and provide trend analysis as required)
• Availability Management (Regular checks, availability reports and investigation of reported outages on regular basis)
• Problem Management, Incident Management and Escalation (act as an escalation engineer, own the Root Cause Analysis (RCA) and the technical solution)
• Perform manual and automated monitoring, maintenance with or without 3rd party tools
• Troubleshooting and resolution of incidents using preferred ticketing tool of the client's Change Management (act as Change Supervisor)
• Release Management (perform a proper handover into production of new applications/services)
• Configuration Management
• DB configuration and patching, backup and disaster recovery management
• Provide technical support and leadership in a complex SAP environment
• Work with other domains to establish implementation of plans for SAP changes, projects, implementations, backup and recovery
• Lead and participate in SAP projects and complex changes, such as new implementations, transitions, migrations, upgrades, conversions etc.
• Manage/consult on the architecture and design of HW and SW within the client's environment
• Develop, implement and ensure compliance of technology standards and solutions

• Remote work (#LI-Remote)
• Flexible type of employment (COW OR B2B)
• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies
• International, diverse, and inclusive working environment – get experience in global projects for worldwide leaders and enjoy multinational teams
• Referral Program – enjoy cooperation with your colleagues and get the bonus!
• 5/10 years NATEK club – we offer long term cooperation and celebrate each fifth year cooperation anniversary with gifts
• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus
• Education – benefit from our know how, learning courses and certificates and IT events – be part of community of leaders of the industry and take part as a speaker or a visitor
• Relocation Bonus – reimbursement for moving expenses for out-of-town candidates
• Bonuses for Personal Events – we congratulate you important events of your life: giving birth to children, university graduation, etc.
• Benefit Plus (Cafeteria) – use our e-shop with corporate benefits like travel, theater tickets, books etc.
• Additional Medical health care – on top of standard health insurance
• Multisport Club Card
• Technical and Personal training – we are investing in your skills growthLanguage courses
• 1 paid day off for volunteering – we are supportive in all charity ideas
• Meal contribution/ food vouchers
• Recreation bonus – enjoy traveling around Slovakia and get reimbursement of travel costs