Citrix Support Engineer

NATEK Czech Republic & Slovakia s .r.o. - pobočka Slovensko, organizačná zložka

Place of work
Contract type
full-time, trade licence
Start date
Basic wage component (gross) and other rewards
2500 - 3500 EUR (depends on candidate seniority level)

Information about the position

Job description, responsibilities and duties

- Action, update and resolve logged support incidents in line with SLA commitments.
- Work closely with internal and external partners to ensure services are fully operational
- In conjunction with external party deploy approved system changes, following corporate Change Management procedures
- Undertake any appropriate system housekeeping activities
- Produce and update a wide variety of support documentation

Employee perks, benefits

- Work with cutting-edge technologies
- Innovative projects for the biggest worldwide brands
- Support of professional career growth by matching your skills and plans with the suitable projects
- Relocation assistance
- Relocation bonus
- Family relocation assistance
- Possibility to work in other NATEK European branches
- Attractive salary referring to your skills and experience
- Private health care
- Flexibility with employment form
- Language courses

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Other knowledge

Windows server administration - advanced

Personality requirements and skills

- At least 3 years detailed problem solving experience in Citrix environments
- Outstanding knowledge of Citrix core technologies (XenApp + earlier versions / XenDesktop)
- Experience of using Citrix Provisioning Services (PVS)
- Working knowledge of Microsoft Active Directory ( 2008 onwards) including Group Policy Objects (GPO)
- Experience in Citrix environments utilising Appsense
- Must have experience of working in an environment with Change Management procedures


Brief description of the company

Join one of the most sought-after companies that specialize in IT outsourcing business.

Originating from France, NATEK was established in Czech Republic in 2004. The company currently operates in Poland, Slovakia, Czech Republic and Bulgaria and reports stable 30% growth year-o-year. Our dynamic team of + 600 employees come from over 20 different locations worldwide. Recently celebrating its 14th anniversary, NATEK has become a leading provider of IT services & consultancy in the CEE region.

If you are interested in more information, please visit

Number of employees

500-999 employees

Company address

Suche Myto 1
811 03 Bratislava
ID: 3261232   Dátum zverejnenia: 8.1.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   2500 - 3500 EUR (depends on candidate seniority level)