SAP Basis Delivery Lead

NATEK Czech Republic & Slovakia s .r.o. - pobočka Slovensko, organizačná zložka

Place of work
Contract type
full-time, trade licence
Basic wage component (gross) and other rewards
min. 1800 EUR gross / month, depends on seniority*

Information about the position

Job description, responsibilities and duties

SAP Basis Delivery Lead has strong base in delivering high performance towards customer by focusing on the standard IT pillars.

- Service Level Management, Capacity Management (perform capacity checks and provide a trend analysis as required)
- Availability Management (Regularly checks availability reports and investigates on reported outages on a regular basis)
- Problem Management, Incident Management and Escalation (act as an escalation engineer, own the Root Cause Analysis (RCA) and the technical solution)
- Perform manual and automated monitoring maintenance with or without 3rd party tools
- Troubleshooting and resolution of incidents using the preferred ticketing tool of the client
- Change Management (act as Change Supervisor)
- DB configuration and patching, backup and disaster recovery management
- Provide technical support and leadership in a complex mission critical SAP environment
- Work with other domains to establish implementation plans for SAP changes, projects, implementations, backup and recovery
- Lead and participate in SAP projects and complex changes, such as new implementations, transitions, migrations, upgrades, conversions etc.
- Manage/consult on the architecture and design of HW and SW within the client's environment

Employee perks, benefits

• Dedication to support you in your career growth
• Competitive salary
• International environment
• Flexible Work Hours
• Meal Tickets

• Referral Program
• Health Care
• Benefit Plus / Multisport Card
• Regular NATEK events

* The law requires to inform about the minimum salary for all advertised roles. In case of your successful candidacy we will consider all aspects of your experience, skills competencies and qualification when defining final offer. We consider situation within labour market and provide competitive salaries to our employees.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

You might fit this role if you have:
- Strong SAP Basis skills (installations, upgrades, migrations, back-up/recovery, tuning, monitoring) based on past experience with different customers and various technology
- Good understanding of several of the following SAP products: R/3, BW/BO, SCM, LiveCache, CRM, SRM, PI/XI, MDM, Enterprise Portal, Solution Manager, HANA
- Thorough understanding of system operating environments and database management including UNIX, Linux, AIX, Windows, TCP/IP and ORACLE
- Excellent analytical problem solving skills, proactivity to identify potential problems in customer’s SAP environment, strong consulting skills
- Deep understanding of business environment and IT, organization, processes (ITIL), implications of change
- Good command of English


Brief description of the company

Join one of the most sought-after companies that specialize in IT outsourcing business.

Originating from France, NATEK was established in Czech Republic in 2004. The company currently operates in Poland, Slovakia, Czech Republic and Bulgaria and reports stable 30% growth year-o-year. Our dynamic team of + 600 employees come from over 20 different locations worldwide. Recently celebrating its 14th anniversary, NATEK has become a leading provider of IT services & consultancy in the CEE region.

If you are interested in more information, please visit

Number of employees

500-999 employees

Company address

Suché mýto 1
811 03 Bratislava
ID: 2976983   Dátum zverejnenia: 6.11.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   min. 1800 EUR gross / month, depends on seniority*