Customer Service Representative for DK or NL or FI or NO or LV or LT or EE e-shop


Place of work
Drieňová 1/H, Bratislava
Contract type
full-time, trade licence
Start date
Basic wage component (gross) and other rewards
by mutal agreement

Information about the position

Job description, responsibilities and duties

Do you like music?

Are you fluent in spoken and written Danish or Dutch or Finnish or Norwegian or Lithuanian or Latvian or Estonian language?

Customer Service Representative Responsibilities:
- order processing
- providing customer service to callers, answering e-mails from customers
- communication via online chat
- translation of short marketing texts
- checking accuracy of the data found on our website
- translation of product descriptions
- communication with our suppliers (ordering products)
- communication with shipping companies
- administrative work
- continuous market analysis, checking the work of our competitors
- proposing improvements
- fullfiling various tasks given by management

Employee perks, benefits

We offer:
- above average income and possible financial bonuses
- working together with young team of musicians
- employee discounts when buying products from our shop
- fit centre season ticket as benefit

Information about the selection process

Interested candidates should submit their CV in Slovak or English together with a cover letter (also written in Slovak or English). We only look for candidates fluent in at least one of the listed languages: DANISH or FINNISH or DUTCH or NORWEGIAN or LITHUANIAN or LATVIAN or ESTONIAN!

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Finnish - Proficiency (C2) or Estonian - Proficiency (C2) or Lithuanian - Proficiency (C2) or Latvian - Proficiency (C2) or Norwegian - Proficiency (C2) or Danish - Proficiency (C2) or Dutch - Proficiency (C2) or English - Advanced (C1)

Other knowledge

Invoicing - basic

The position is suitable for a fresh graduate


Personality requirements and skills

- applicants with knowledge about musical instruments and equipment will be prioritized
- perfect communication in the selected language (spoken and written DANISH or FINNISH or DUTCH or NORWEGIAN or LITHUANIAN or LATVIAN or ESTONIAN) and in SLOVAK or ENGLISH in both spoken and written form is a must!
- ability to work independently is useful
- readiness and sense of humour will be welcomed
- basic computer knowledge and Internet skills required
- applicants with experience in working for online stores will be prioritized
- this position is based on freelance ("self-employee") permission


Brief description of the company

Muziker is the biggest retailer of musical instruments in Slovakia and Czech Republic. This fast growing company has its place in the market of musical instruments for more than 20 years already. Muziker also have expanded his assortment on golf equipment and shipping equipment. Operating in 16 countries around Europe and with 10 stone shops all over Slovakia and Czech Republic, Muziker serves thousands of customers every month.

Number of employees

50-99 employees

Company address

Drieňová 1/H
831 04 Bratislava


Contact person: Patrícia Sochová
E-mail: send CV
ID: 3116979   Dátum zverejnenia: 16.4.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   by mutal agreement