Technical Business Analyst (Salesforce)

Moxymind's vision is to create the best place to work for smart and talented people. We founded

Moxymind in 2014 with the goal of making software testing better. We believe in innovation and

progress. Better software, better world.

ABOUT JOB

We are looking for a Technical Business Analyst with Salesforce expertise to join Moxymind. The

ideal candidate will bridge business and technical teams, ensuring that business requirements are

translated into clear, actionable specifications and user stories. The role focuses on Salesforce

Sales Cloud, Service Cloud, Experience Cloud, AgentForce, and OmniStudio/OmniScript solutions

delivered in an Agile Scrum environment.

AS BUSINESS ANALYST WITH US YOU WILL:

• Gather, analyze, and document business and functional requirements.

• Facilitate workshops and discussions with business stakeholders and technical teams.

• Translate business needs into detailed requirements, user stories, and acceptance criteria.

• Support solution design and ensure alignment with Salesforce platform capabilities.

• Collaborate closely with Product Owners, Developers, Architects, and QA teams throughout the delivery lifecycle.

• Manage and maintain the product backlog in cooperation with stakeholders.

• Perform impact analysis and support prioritization of requirements.

• Participate in Scrum ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives.

• Support testing activities, including requirement clarification and user acceptance testing (UAT).

• Ensure traceability between business requirements and delivered solutions.

YOU SHOULD HAVE:

• Proven experience as a Business Analyst or Technical Business Analyst in Salesforce projects.

• Experience with requirements elicitation, analysis, and documentation.

• English communication skills on C1

• Strong experience writing user stories, acceptance criteria, and process documentation.

• Understanding of Salesforce platform architecture and capabilities.

• Experience working in Agile/Scrum environments.

• Excellent stakeholder management and communication skills.

• Analytical mindset with strong problem-solving abilities.

• Ability to collaborate effectively with both business and technical teams.

• Salesforce certification (nice to have)

Yearly budget for education

Yearly budget for tech appliances

Multisport card

Flexible working hours

Opportunity to work from home