Inbound Transportation Specialist - Permanent role

Information about the position

Place of work


Basic wage component (gross) and other rewards

From 1 300 € gross/month

Contract type


Job description, responsibilities and duties

Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000+ colleagues around the world are key to the success of our business. Great people and great brands. That’s who we are.

Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Here is our latest opportunity as Inbound Transportation Specialist in our Customer Service and Logistics department in Bratislava:

Customer Service & Logistics (CS&L) is where you’ll integrate our end-to-end demand-driven supply chain. Working “from farm to shelf,” you’ll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf.

As an Inbound Transportation Specialist you will support the management of the European Load Control Centre by being primarily responsible and accountable for the execution of international inbound transportation:
  • Providing a high level of customer service as the lead co-ordination point between all stake holders affected by Mondelez International Transportation.
  • Ensuring the most cost effective and environmental solution for each and every transport is provided through load, vehicle and route optimization.
  • Efficient and accurate processing of customer demands for transportation via the I-NET Traffic Management Platform.
  • Understanding and being the key point of information and data relating to International Transportation to support both the Customer and Load Control Centre to deliver productivity and process improvements.
  • The scope might be extended in order to meet the changing strategy and expansion of the Load Control Centre.

Your daily responsibilities will include:
  • Uploading customer transport requests into the I-Net systems ensuring accuracy
  • Efficient use of INET Transport Management system - ensuring that data is complete and updated on a timely basis
  • Optimizing inbound transportation, assigning optimized shipments to transportation service providers
  • Monitoring and tracking the execution of shipments from request through to delivery
  • Managing and Resolving Transportation related issues between Customer (Primary – Stakeholder), Carrier (Primary – Stakeholder), Plant and Warehouse
  • Claims and Penalty Management – Control and application in line with agreed procedures
  • Provide support to the Cluster team - training and sharing of knowledge to new or less experienced members of the team and support for covering absence due to holiday or sickness to ensure cluster team is at all times fully effective.

You will provide great customer service by:
  • Acting as a business link in the daily operation with customers and all other stakeholders (Replenishment, Warehouses, Logistics Operations, Loading Locations and Carriers) via pro-active and fast communication
  • Being the central point of all data and knowledge relating to the markets and carriers under their direct control - provide detailed explanations and analysis of results achieved for the monthly KPIs' reporting and actively identify improvement actions and projects
  • Proactively tracking performance, identifying and implementing opportunities to improve KPIs' performance, processes and deliver incremental productivity savings.
  • Key KPIs' are Optimisation On-Cost, Utilisation and Delivery Compliance.

For the Growth and Implementation side you will be responsible for:
  • Supporting projects within Logistics Operations and the Load Control Centre.
  • Implementing new transportation lanes and/or service providers and ensuring smooth start-up of operational changes.
  • Support of projects within the Load Control Centre in line with current direction and strategy.

As Inbound Transport Specialist you will always operate in line with the Mondelez values and Business Ethics policies:
  • Knowing the ethical and legal compliance responsibilities of the position
  • Raising questions and concerns when faced with and ethical or compliance issue
  • Applying integrity in all aspects of professional conduct and verbal conduct.

Employee perks, benefits

What you will get in return:

We pride ourselves on having a high performing and collaborative culture where we support your career and development. In return for your commitment, drive and enthusiasm, we offer salary starting at: €1.300 plus annual bonus payment based on your performance. We also offer top attractive benefits, such as:
  • Performance annual bonus payment, yearly salary review based on performance.
  • Cafeteria (sports, relax venue, culture, travelling opportunities, language courses), free drinks and fruit in the workplace, meal vouchers fully covered by employer, free company products, company gym.
  • Flexible working hours, extra holidays, financial contribution to wedding, childbirth and retirement, service awards, life insurance, contribution to education, supplementary pension fund, company parties and team events.
  • Selected positions: Company car, Mobile Phone.
  • Cooperative and strong team environment.
  • International environment and further career progression.
  • Constant virtual and Face-to-Face learning opportunities.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

As a successful candidate what we expect from you:
  • University degree would be preferred.
  • Customer Service experience is needed.
  • Microsoft Office advanced (MS Excel essential).
  • Organizing and Time Management skills.
  • Team player-orientation.
  • Problem Solving approach is crucial.
  • Accuracy and reliability.
  • Analytical Skills.
  • Strong communication skills.
  • Fluent in English.

Nice to have:
  • Business education.
  • Previous Experience in Logistics.
  • Project and Process Management experiences.
  • German, Spanish, French, Slovak or Italian language.


Brief description of the company

Mondelēz International, Inc. is one of the world´s largest snack companies.

Our dream is to create delicious moments of joy in everything we do. Over 100,000 employees support this dream by manufacturing and marketing delicious food and beverage products for consumers in approximately 165 countries around the world.

Mondelēz International holds the No. 1 position globally in Biscuits, Chocolate, Candy and Powdered Beverages.

Number of employees

500-999 employees

Company address

Mondelez European Business Services Centre s. r. o.
Račianska 44, P.O.BOX 400
814 99 Bratislava


Contact person: Barbora Truby
E-mail: send CV

Mondelez European Business Services Centre, Ltd.

Place of work :
Račianska, P.O.BOX 400, 847 99 Bratislava / Digital Park II, Einsteinova 19, 851 01 Bratislava
ID: 3622173   Dátum zverejnenia: 15.3.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   From 1 300 € gross/month