Customer Service Contact - Logistics

Place of work
Košice
Contract type
full-time
Start date
ASAP / by agreement
Wage (gross)
1 600 EUR/month

Information about the position

Job description, responsibilities and duties

  • Integrating and arbitrating customer demand (call offs, and Forecasts).
  • Managing critical situation to avoid customer line down at minimum premium freight costs.
  • LISTEN TO VOICE OF CUSTOMER: Respect customer procedures and by working with customer logistics performance data to make sure correct performance reporting.
  • Anticipate and escalate exceptional events such as for example strikes to minimize effects on U-Shin operations and costs.
  • Support service rate performance at right level and ensure regular monitoring of it toward 100% customer satisfaction.
  • Proactively build strong customer relationships.
  • Prepare data for MPS planning (demand arbitration).
  • Daily planning to meet customer demand and respect the stock strategy (logistics box, sequencer, launcher).
  • Organize shipments to customer on time and in right quantity.

Employee perks, benefits

  • flexible working hours
  • year-end bonuses up to a monthly salary
  • 4 extra days off per year
  • possibility to work from home (10 days / month)
  • the employer's contribution to III. pension pillar
  • contribution to a language course up to 170 EUR
  • Multisport card
  • team building activities
  • training and development opportunities
  • contribution at the birth of a child, at a wedding, on the occasion of a life anniversary
  • employer's contribution to food allowance beyond the scope of the Labor Code
  • career grow in logistics department,
  • working with new technologies,
  • young, dynamic environment.

Information about the selection process

In case of your interest in the above mentioned position, please send us your CV in English or/and Slovak language by e-mail with the subject: Customer Service Contact.

Expected date of completion of the selection process

30 September 2024 (there are still 13 more days)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) or French - Upper intermediate (B2) or German - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Advanced

Number of years of experience

1

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

  • Experience at similar position at least 1 year
  • English language at communication level.
  • French or German language as a second language is an advantage
  • Knowledge of SAP is an advantage
  • Resistance to stress
  • Team work, responsible approach to problem solving
  • Very good organizational skills

Advertiser

Brief description of the company

Minebea AccessSolutions is a Japanese company focused on the design and production of components for automotive industry. In 2019 Minebea AccessSolutions Slovakia s.r.o. (former U-Shin) has become a part of MinebeaMitsumi Group.

Number of employees

500-999 employees

Contact

Contact person: Ing. Zuzana Borhy
E-mail: send CV
ID: 1408057  Dátum zverejnenia: 9.9.2024  Základná zložka mzdy (brutto): 1 600 EUR/month