Customer Service Contact - Logistics (experienced)
Place of work
Košice
Košice
Contract type
full-time
full-time
Start date
ASAP / by agreement
ASAP / by agreement
Wage (gross)
1 400 - 1 600 EUR/month
1 400 - 1 600 EUR/month
Information about the position
Job description, responsibilities and duties
- Integrating and arbitrating customer demand (call offs, and Forecasts).
- Managing critical situation to avoid customer line down at minimum premium freight costs.
- LISTEN TO VOICE OF CUSTOMER: Respect customer procedures and by working with customer logistics performance data to make sure correct performance reporting.
- Anticipate and escalate exceptional events such as for example strikes to minimize effects on U-Shin operations and costs.
- Support service rate performance at right level and ensure regular monitoring of it toward 100% customer satisfaction.
- Proactively build strong customer relationships.
- Prepare data for MPS planning (demand arbitration).
- Support internal flows’ optimization by using daily planning tools to meet customer demand and respect the stock strategy (logistics box, sequencer, launcher).
- Organize shipments to customer on time and in right quantity (using visual management tools, where applicable).
Employee perks, benefits
- Sick Days (4x),
- Home office (10 days per month),
- attendance bonus,
- Multisport card,
- Edenred card - up to 400€/ year,
- career grow in logistics department,
- working with new technologies,
- young, dynamic environment.
Information about the selection process
In case of your interest in the above mentioned position, please send us your CV in English or/and Slovak language by e-mail with the subject: Customer Service Contact.
Expected date of completion of the selection process
15 June 2023 (there are still 8 more days)
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) or French - Upper intermediate (B2) or German - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
Number of years of experience
2
Personality requirements and skills
- Experience at similar position at least 2 years
- English language at communication level.
- French or German language as a second language is an advantage
- Knowledge of SAP is an advantage
- Resistance to stress
- Team work, responsible approach to problem solving
- Very good organizational skills
Advertiser
Brief description of the company
Minebea AccessSolutions is a Japanese company focused on the design and production of components for automotive industry. In 2019 Minebea AccessSolutions Slovakia s.r.o. (former U-Shin) has become a part of MinebeaMitsumi Group.
Number of employees
1000 and more employees
Contact
ID: 1408057
Dátum zverejnenia: 11.5.2023
2023-05-11
lokalita: Košice Pozícia: Co-ordinator, Customs Broker, Dispatcher/Traffic Controller, Logistics Clerk, Managing Clerk Spoločnosť: Minebea AccessSolutions Slovakia s. r. o.
Základná zložka mzdy (brutto): 1 400 EUR/month