Customer Service Contact - Logistics (experienced)

Place of work
Contract type
Start date
ASAP / by agreement
Wage (gross)
1 400 - 1 600 EUR/month

Information about the position

Job description, responsibilities and duties

  • Integrating and arbitrating customer demand (call offs, and Forecasts).
  • Managing critical situation to avoid customer line down at minimum premium freight costs.
  • LISTEN TO VOICE OF CUSTOMER: Respect customer procedures and by working with customer logistics performance data to make sure correct performance reporting.
  • Anticipate and escalate exceptional events such as for example strikes to minimize effects on U-Shin operations and costs.
  • Support service rate performance at right level and ensure regular monitoring of it toward 100% customer satisfaction.
  • Proactively build strong customer relationships.
  • Prepare data for MPS planning (demand arbitration).
  • Support internal flows’ optimization by using daily planning tools to meet customer demand and respect the stock strategy (logistics box, sequencer, launcher).
  • Organize shipments to customer on time and in right quantity (using visual management tools, where applicable).

Employee perks, benefits

  • Sick Days (4x),
  • Home office (10 days per month),
  • attendance bonus,
  • Multisport card,
  • Edenred card - up to 400€/ year,
  • career grow in logistics department,
  • working with new technologies,
  • young, dynamic environment.

Information about the selection process

In case of your interest in the above mentioned position, please send us your CV in English or/and Slovak language by e-mail with the subject: Customer Service Contact.

Expected date of completion of the selection process

15 June 2023 (there are still 8 more days)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) or French - Upper intermediate (B2) or German - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Advanced

Number of years of experience


Personality requirements and skills

  • Experience at similar position at least 2 years
  • English language at communication level.
  • French or German language as a second language is an advantage
  • Knowledge of SAP is an advantage
  • Resistance to stress
  • Team work, responsible approach to problem solving
  • Very good organizational skills


Brief description of the company

Minebea AccessSolutions is a Japanese company focused on the design and production of components for automotive industry. In 2019 Minebea AccessSolutions Slovakia s.r.o. (former U-Shin) has become a part of MinebeaMitsumi Group.

Number of employees

1000 and more employees


Contact person: Nikola Tremková
E-mail: send CV
ID: 1408057  Dátum zverejnenia: 11.5.2023  Základná zložka mzdy (brutto): 1 400 EUR/month