Senior Technical Functional Analyst

MetLife Europe d.a.c., pobočka poisťovne z iného členského štátu

Place of work
Eurovea, Pribinova, Ružinov, Slovakia, Bratislava (Job with occasional home office)
Contract type
full-time
Wage (gross)
From 3 000 EUR/monthThe final offer will depends on the candidate’s experience and will be discussed during the selection process.

Information about the position

Job description, responsibilities and duties

As an IT Business Analyst, you will bridge the gap between business needs and technology solutions. Your primary focus will be to analyze processes, define requirements, and ensure the successful delivery of systems and functionality that drive business value. You will collaborate with stakeholders, configure SaaS/COTS applications, and support testing and adoption to enable efficient, scalable solutions.

This is a maternity cover role; however, there are ample opportunities for growth within the company, based on mutual agreement.


Key Responsibilities

  • Lead discovery sessions to capture business processes, requirements, and improvement opportunities.
  • Perform gap analysis and recommend actionable solutions aligned with business objectives.
  • Translate business needs into clear functional specifications, user stories, and acceptance criteria.
  • Model processes using BPMN and define future-state workflows.
  • Coordinate and execute application testing to ensure quality and compliance.
  • Configure and optimize SaaS/COTS applications to support business processes.
  • Develop user documentation and training materials for smooth adoption.
  • Provide operational support, troubleshoot issues, and perform root cause analysis to maintain system stability.
  • Monitor system performance and proactively recommend enhancements.

Employee perks, benefits

Employee Benefits

  • 30 days of paid time off per year (25 days of annual leave for everyone, 3 sick days, 1 volunteering day, and 1 Cultural Heritage Day)
  • Flexible working hours and home office up to 3 days per week.
  • Dynamic environment with an elite, collaborative team.
  • Competitive salary and annual bonus scheme.
  • Free life insurance, Cafeteria benefits, and retirement savings support.
  • Courses and continuous learning opportunities.
  • Work in a multinational company with office located in OC Eurovea

Why Join Us?

You’ll be part of a global, diverse team driving digital transformation and delivering impactful solutions. This role offers flexibility, professional growth, and the chance to work on innovative projects in a supportive environment.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) and Slovak - Upper intermediate (B2)

Personality requirements and skills

Essential Skills

  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to communicate effectively with diverse stakeholders and adapt to different audiences.
  • Experience in Agile environments; familiarity with frameworks like SAFe or Scrum.
  • Proficiency in collaboration tools (JIRA, Azure DevOps, ServiceNow).
  • Skilled in BPMN modeling and process improvement techniques.


Preferred Skills

  • Hands-on experience with SaaS platforms and integration concepts.
  • Knowledge of SQL for data validation and reporting.
  • Understanding of CI/CD practices and modern delivery pipelines.
  • Familiarity with integration technologies (e.g., web services, REST API, XML).
  • Proven experience in insurance claims process.

Qualifications

  • University degree in a technical or business-related field.
  • Minimum 3 years of experience in a similar role.
  • Slovak/Czech AND fluent English language

Advertiser

Brief description of the company

Poisťovňa MetLife, úspešne pôsobí na slovenskom poistnom trhu už od roku 1995. Poisťovňa ponúka široké spektrum produktov životného a úrazového poistenia a tradične sa prezentuje stabilnými hospodárskymi výsledkami. MetLife Inc. je globálnym lídrom v poskytovaní poistenia, dôchodkového zabezpečenia a poistných produktov pre zamestnancov. Svoje služby poskytuje 90 miliónom klientov vo viac ako 60 krajinách sveta a má vedúce postavenie v Japonsku, Latinskej Amerike, Ázii, Európe a na Strednom východe.

V MetLife podporujeme rovnaké príležitosti so zámerom prilákať, udržať a maximalizovať výkon rozmanitej a inkluzívnej pracovnej sily. Politikou spoločnosti MetLife je zabezpečiť rovnaké pracovné príležitosti bez diskriminácie alebo obťažovania na základe rasy, farby pleti, náboženstva, pohlavia (vrátane tehotenstva alebo s ním súvisiacich zdravotných problémov), sexuálnej orientácie, rodovej identity alebo prejavu, veku, zdravotného postihnutia, národnosti, manželského alebo civilného partnerstva, genetických informácii, občianstva alebo akejkoľvek inej charakteristiky podľa práva. Snažíme sa hľadať tých najlepších kandidátov na všetky pozície a rozmanitá škála uchádzačov rozšíri rad našich zamestnancov tak, aby sme to dosiahli.

Number of employees

150-199 employees

Contact

Contact person: Oddelenie ľudských zdrojov
Tel.: +421918693903
E-mail: send CV
All company jobs
ID: 5221884  Dátum zverejnenia: 10.2.2026  Základná zložka mzdy (brutto): 3 000 EUR/month
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