Global Hosting Engineer for Windows & Virtualisation Platform

Your role:

•Responsible for supporting Windows Servers, Citrix and VMware infrastructure globally
•Primary Focus on ensuring vulnerability management adheres to security guidelines and server environment is maintained in a compliant manner.

•Provide technical hands-on support at a L2 level for incident and request management including resolution of escalated incidents, problems or changes from L1 support.
•Responsible for Problem management and root cause analysis for repeated incidents or outages.
•Responsible demand scoping on small to medium projects arising from IT improvements or Business driven demand.
•Execute the delivery of IT improvements or approved Business driven demand.
•Create and maintain documentation relating to processes, wikis and knowledge-based articles.
•Participate in audit readiness and remediation tasks including representing IT topics where required.
•Responsible for implementing changes according to global change management process including ensuring Global Qualification process is followed.
•Management and updating of configuration items for supported devices.
•Coordinate and execute schedule maintenance windows to ensure systems are maintained and updated regularly to align with Global process.
•Handles standard windows & VMware engineer duties and recommends, innovative and automated approaches wherever possible for infrastructure tasks.
•Responsible to provide support on-call, out of office hours including emergencies and routine maintenance windows.

- Home office possibility
- Yearly bonus, fully payed meal vouchers, gift coupons, benefit for attending various public venues
- Opportunity to start your career in growing Cyber Security field and get valuble hands on experience
- Unlimited access to a self-learning platform (Pluralsight) and external training opportunities and certifications
- Corporate laptop and mobile phone