Senior Network Analyst (Team Lead)

MERCK spol. s r.o.

Place of work
Dvořákovo nábrežie 4, Bratislava
Contract type

Information about the position

Job description, responsibilities and duties

Key Accountabilities:
• The Merck Network Operations Center (NOC) element covering the European time zones (follow-the-sun) is located in Bratislava, Slovakia. The key accountabilities for this position include:
• Manage team of network analysts in day-to-day operations
• Investigate, diagnose and resolve network incidents and problems using available tools and referring to external suppliers if required
• Support the project team in building and integrating the new infrastructure into the existing network as well as supporting related service development processes by performing the technical transition into operation
• Acting as interface between operation and project team
• Keep leadership informed of network operations through monthly KPI reporting, ad-hoc outage reporting and other relevant metric

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

Work Experience:
• Prior experience in a Necurity Operations Center (NOC) detecting and responding to network incidents preferred
• Experience with a wide range of network technologies (i.e. switches, routers, firewalls, load balancers)
• Experience in field of IT mandatory
Job-Specific Competencies & Skills:
• English language competency
• Knowledge of IT and Networking concepts
• Knowledge of ITSM tools (ie ServiceNow) in daily operations and reporting
• Knowledge of TCP/IP and IEEE 802.Ethernet-protocol-suite as well as routing related protocols (OSPF, BGP, MPLS, VRRP, etc.)
• Palo Alto Networks, Juniper and Cisco firewall experience preferred
• Strong analytical skills and ability to think strategically
• Excellent organizational and time management skills
• Highly developed interpersonal and teamwork skills


Brief description of the company

Merck is a leading science and technology company in healthcare, life science and performance materials. Around 50,000 employees in 66 countries work to further develop technologies that improve and enhance life – from biopharmaceutical therapies to treat cancer or multiple sclerosis, cutting-edge systems for scientific research and production, to liquid crystals for smartphones and LCD televisions.

Your possibilities to develop in our growing company are just as manifold as our product portfolio. We offer a modern and international working environment to unleash your innovative potential in diverse teams, and take responsibility for our employees, products, the environment and society.

Number of employees

50-99 employees

Company address

MERCK spol. s r.o.
Dvořákovo nábrežie 4
810 06 Bratislava
ID: 3261328   Dátum zverejnenia: 17.1.2018