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Customer Service Consultant
Manuvia, a. s.
Place of work
Brno, Czech Republic
Brno, Czech Republic
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information
- Handle customer complaints and provide appropriate solutions
- Identifying and assessing customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information
- Handle customer complaints and provide appropriate solutions
Employee perks, benefits
- a discount on flight tickets :)
- work in the second largest city in CZ
- multinational and friendly environment
- career development and various trainings
- interesting salary amount
- work in the second largest city in CZ
- multinational and friendly environment
- career development and various trainings
- interesting salary amount
Company on whose behalf the position is being filled
Transportation, logistics
- One of the largest airlines in Europe"
- One of the largest airlines in Europe"
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- English - fluently is a MUST
- Other language on level C1 - for native speaker client (German, Italian, Greek or other)
- customer-oriented attitude
- Other language on level C1 - for native speaker client (German, Italian, Greek or other)
- customer-oriented attitude
Advertiser
Brief description of the company
Manuvia je personálna agentúra, ktorá pôsobí na slovenskom a českom trhu už vyše 20 rokov. Môžeme sa pochváliť, že zamestnávame vyše 12 000 spokojných zamestnancov. Zabezpečujeme im komplexný servis služieb – od dopravy a ubytovania až po starostlivosť koordinátorov na pracovisku. Naše skúsené náborárky pre vás nájdu ideálnu prácu. Nezmeškajte tie najlepšie pracovné ponuky a kontaktujte nás ešte dnes!
Počet zamestnancov
1000 a viac zamestnancov
The company is a holder of a licence to offer recruitment services.
Počet zamestnancov
1000 a viac zamestnancov
The company is a holder of a licence to offer recruitment services.
Number of employees
1000 and more employees
ID: 3348954
Dátum zverejnenia: 29.3.2018
2018-03-29
lokalita: Czech Republic Pozícia: Air Ticket & Package Holiday Vendor, Call Centre Supervisor, Customer Support Specialist, Helpdesk Operator, Translator Spoločnosť: Manuvia, a. s.
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