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Support Engineer - student job
Marlink s.r.o. - Maritime & Enterprise Satellite Communications
Place of work
Lamačská cesta 3, Bratislava, Slovakia (Job with occasional home office)
Lamačská cesta 3, Bratislava, Slovakia (Job with occasional home office)
Contract type
part-time, internship, work experience
part-time, internship, work experience
Start date
ASAP
ASAP
Wage (gross)
7 - 14 EUR/hour
7 - 14 EUR/hour
Information about the position
Job description, responsibilities and duties
The Support Engineer Junior receives 2 months of initial training on technology, tools, and
processes. After the training, they become part of the Network Operating Center (NOC) team which provides technical support. The Support Engineer performs the following activities:
• Technical support via phone and e-mails for communication products
• Communication with Customers, Field Engineers, Suppliers
• Work in 24/7 shift mode (shifts are planned 1 month in advance and aligned with your school schedule)
• Dealing with service cases from creation to closure
• Working with the team to provide resolution of customer needs.
processes. After the training, they become part of the Network Operating Center (NOC) team which provides technical support. The Support Engineer performs the following activities:
• Technical support via phone and e-mails for communication products
• Communication with Customers, Field Engineers, Suppliers
• Work in 24/7 shift mode (shifts are planned 1 month in advance and aligned with your school schedule)
• Dealing with service cases from creation to closure
• Working with the team to provide resolution of customer needs.
Employee perks, benefits
• Long-term part-time work alongside your studies
• Flexible working time
• Opportunity to gain practical experience on real-life satellite networks
• Dynamic environment within a global company
• Benefit system including meal allowance, sporting activities, health care in a private clinic, and employee social events
• Flexible working time
• Opportunity to gain practical experience on real-life satellite networks
• Dynamic environment within a global company
• Benefit system including meal allowance, sporting activities, health care in a private clinic, and employee social events
Information about the selection process
Applicants are expected to send a structured CV in English by May 29th, 2023. We will only contact candidates who meet the required qualifications and will be invited for a personal interview.
Requirements for the employee
Candidates with education suit the position
University student
Educational Specialization
university student (2nd to 3rd year) of Telecommunications/IT
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
• University student (2nd to 3rd year) studying Telecommunications/IT
• Good English speaking and writing skills
• French language is welcome (not mandatory)
• Able to work independently and as a team player
• Result and quality-driven: strive to deliver results at a high standard
• Customer Service oriented
• Reliable
• Communicative
• Flexible.
• Good English speaking and writing skills
• French language is welcome (not mandatory)
• Able to work independently and as a team player
• Result and quality-driven: strive to deliver results at a high standard
• Customer Service oriented
• Reliable
• Communicative
• Flexible.
Advertiser
Brief description of the company
Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.
Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.
Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.
Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.
Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.
Number of employees
100-149 employees
Contact
ID: 4507450
Dátum zverejnenia: 15.5.2023
2023-05-15
lokalita: Bratislava Pozícia: Call Operator, Helpdesk Operator, Technician Spoločnosť: Marlink s.r.o. - Maritime & Enterprise Satellite Communications
Základná zložka mzdy (brutto): 7 EUR/hour