Network Operator for Maritime Customers

Marlink s.r.o. - Maritime & Enterprise Satellite Communications

Place of work
Bratislava
Contract type
full-time
Start date
ASAP
Wage (gross)
1 400 - 1 500 EUR/monthstarting salary in the given range plus annual bonus up to 1 monthly salary

Information about the position

Job description, responsibilities and duties

Network Operator provides remote support for Maritime customers and their satellite communication systems on board of vessels. The Network Operator performs the following activities:

• Customer support via phone and e-mails
• Communication with vessels crew members, field engineers, 3rd party network operation centers
• Technical support for communication products (data, voice services)
• Remote service testing and activation
• Analyzing data records
• Internal network monitoring
• Internal databases updating
• Work in daily shifts MO-SU (40 hrs/week)

Employee perks, benefits

Attractive working environment in international telecommunication company
Training in satellite communication, company products and services
Laptop and mobile phone also for private use
5 days of additional holiday
Meal vouchers, health care in private clinic, language trainings, sporting activities, Employee social and sporting events

Information about the selection process

Applicants are expected to send structured CV in English before 18th November 2019. Only suitable candidates will be contacted back and invited for personal interview.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)

Educational Specialization

technical, telecommunications, elektrotechnical, IT

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• In case of high school education, min of 1 year working experience at Customer Support Center (Network Operation Center) is expected
• Basic networking skills
• Basic knowledge of Telecommunication Networks and IT terminology
• Good in analysing complex issues to find creative, logical and effective solutions
• Good English speaking and writing skills
• Good communications skills and able to cooperate with different teams
• Well organised, detail oriented and accurate
• Able to handle stress and able to work under time pressure
• Customer oriented
• Able to set priorities
• Comply with agreements

Advertiser

Brief description of the company

Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.
Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.
Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.

Number of employees

100-149 employees

Contact

Contact person: Mgr. Valéria Valovičová
Tel.: +421258262721
E-mail: send CV
ID: 3656174  Dátum zverejnenia: 4.11.2019  Základná zložka mzdy (brutto) a ďalšie odmeny: 1 400 - 1 500 EUR/monthstarting salary in the given range plus annual bonus up to 1 monthly salary