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Network Operator with French language
Marlink s.r.o. - Maritime & Enterprise Satellite Communications
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
starting from 1,400 EUR gross/monthly, plus annual bonus based on individual and business objectives evaluation
starting from 1,400 EUR gross/monthly, plus annual bonus based on individual and business objectives evaluation
Information about the position
Job description, responsibilities and duties
1st level Technical Support and Service Desk functions
Activities:
• Customer support
• Follow up and Troubleshooting of network failures reported by customers or automatic monitoring systems; escalation when needed to 2nd/3rd level
• Daily care of operational networks for data-, voice- and/or video communication
• Monitor network performance in terms of availability and reliability
• Active role in Incident management process
• Active role in Request fulfilment process
• Active participation in development of Operational knowledge base
• Participation in 16/5 shifts
Activities:
• Customer support
• Follow up and Troubleshooting of network failures reported by customers or automatic monitoring systems; escalation when needed to 2nd/3rd level
• Daily care of operational networks for data-, voice- and/or video communication
• Monitor network performance in terms of availability and reliability
• Active role in Incident management process
• Active role in Request fulfilment process
• Active participation in development of Operational knowledge base
• Participation in 16/5 shifts
Employee perks, benefits
Attractive working environment in international telecommunication company
Training in satellite communication, company products and services
Laptop and mobile phone also for private use
5 days of additional holiday
Meal vouchers, health care in private clinic, language trainings, sporting activities, Employee social and sporting events
Training in satellite communication, company products and services
Laptop and mobile phone also for private use
5 days of additional holiday
Meal vouchers, health care in private clinic, language trainings, sporting activities, Employee social and sporting events
Information about the selection process
Applicants are required to send structured CV in English by e-mail by 16th April 2019. Only suitable candidates will be contacted back and invited for personal interview.
Requirements for the employee
Candidates with education suit the position
University student
University education (Bachelor's degree)
University education (Bachelor's degree)
Educational Specialization
technical, telecommunications, electrotechnical, IT
Language skills
French - Advanced (C1) and English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
• Basic knowledge of Telecommunication Networks and IT terminology
• Good in analysing complex issues to find creative, logical and effective solutions
• Good communications skills and able to cooperate with different teams
• Well organised, detail oriented and accurate
• Able to handle stress and able to work under time pressure
• Customer oriented
• Able to set priorities
• Comply with agreements
• Good in analysing complex issues to find creative, logical and effective solutions
• Good communications skills and able to cooperate with different teams
• Well organised, detail oriented and accurate
• Able to handle stress and able to work under time pressure
• Customer oriented
• Able to set priorities
• Comply with agreements
Advertiser
Brief description of the company
Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.
Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.
Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.
Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.
Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.
Number of employees
100-149 employees
Contact
ID: 1760264
Dátum zverejnenia: 9.4.2019
2019-04-09
lokalita: Bratislava Pozícia: Call Operator, Helpdesk Operator, Technician Spoločnosť: Marlink s.r.o. - Maritime & Enterprise Satellite Communications
Základná zložka mzdy (brutto) a ďalšie odmeny: starting from 1,400 EUR gross/monthly, plus annual bonus based on individual and business objectives evaluation