Operations Specialist

Popis pozice

Operations part of the role (80%)


Application (back-end) administration & support:



  • Monitor the applications instances, pro-actively take actions if issues are foreseen; act for current issues as per SLA

  • Do root-cause analysis on any severe or recurrent issues (which may include live debugging and in-depth troubleshooting to code)

  • Installation and upgrades according to process, including testing


User support:



  • Usage support (i.e. how to use the applications)

  • Troubleshooting user’s problems

  • Handle the incidents according to SLA and process; ensure the tickets are up to date, handover to other support teams/time zones as appropriate.


The development part of the role (20%)


New feature development for the service, as per the service roadmap and product backlog.



  • Architecture/Development/automation of the service (packaging, optimization of the solution, automated deployment, test automation, monitoring & analytics, HA, cluster, …) and integration to a large-scale IT environment.

  • Analyze requirements for new features/changes in the solution, interface with solution provider and/or develop them.

  • Development, Code review, testing and any other activities part of the complete software development lifecycle.

  • Actively participate in the service-related development process activities e.g. Agile ceremonies (Sprint retro/review/planning, daily stand-up, etc)

Profil kandidáta


  • Knowledge of one of the scripting languages, for example, Bash

  • Good knowledge of Linux administration, or to be a very experienced user of Linux

  • Good to have a little experience in using some programming language

  • Communication skills

  • English at least B2 level

Nabízíme


  • Opportunity for personal and professional development in cooperation with our best internal and also foreign colleagues, training and certifications

  • Travelling opportunities (Sweden, USA,…), possible long-term dispatch abroad

  • Working with the newest technologies

  • Flexible working hours, Home-Office

  • Other benefits and Cafeteria system (one additional week of holiday, meal vouchers, pension and life insurance, life anniversary rewards)

  • Company events and Teambuilding activities – Golf, Summer & Winter party, Wellness day, Fitness week etc.

Kontakt

ManpowerGroup s.r.o.
Tereza Svobodová
ID: 3759908   Dátum zverejnenia: 10.9.2019   Pracovná ponuka je prevzatá z inej stránky alebo zdroja.