Tier 2 Network Specialist

Popis pozice

This role is tier 2 network support for client's major telecommunications customer.



  • Engineer determines the issue, actions by engaging relevant party, keeps client updated till solution is provided.

  • Directs customer and account team interface providing day to day network support.

  • Builds up knowledge on Cisco switches, has an access to EMEA & US devices.

  • Learns company's procedures and their global customers.

  • Assists users to identify and solve complex connection/communication problems.

  • Handles global clients of various technical expertise.

Profil kandidáta


  • Fully Cisco CCNA qualified or relevant experience in Cisco routing/ switching (min 1 year)

  • English in both verbal as well as written form (B2 as a minimum)

  • Flexibility to work in shifts depending on business requirements

  • Must be able to communicate effectively with the team, corporate customers of different technical expertise and all levels of management

  • Problem resolution will require knowledge of the back-up methods such as ISDN, iBGP, HSRP, VRRP), troubleshooting, routing protocols such as OSPF, BGP and EIGRP

  • Basic knowledge of Windows, Unix, ticketing systems such as Remedy

  • Must be EU passport holder, willing to relocate, culturally sensitive, appreciate cultural differences.

Nabízíme


  • Opportunity to work for stable international company

  • Technical development related to the role

  • Good quality work-life balance with plenty of cultural and active opportunities

  • Vibrant international team

  • 1 extra week of holiday (5 weeks in total)

  • Meal vouchers

  • Private medical care with English speaking personnel

  • Special discounts for gyms, opticians

Kontakt

ManpowerGroup s.r.o.
Jana Dvořáková
ID: 3660092   Dátum zverejnenia: 6.6.2019   Pracovná ponuka je prevzatá z inej stránky alebo zdroja.