IT Customer Care Agent – Brno

ManpowerGroup s.r.o.

Place of work
Brno, Czechia
Contract type
Basic wage component (gross) and other rewards
26 000 CZK - 35 000 CZK

Information about the position

Job description, responsibilities and duties

You will be in touch with US customers who need help regarding technical issues, e.g. how to reset a password, how to set up router, etc.
You will be working in a nice comfortable office in Brno and from here you will also make phone calls to the customers.
Working hours: Mon-Fri, three-shift system.

Employee perks, benefits

- Minimum wage is 26,000 CZK monthly
- If you are able and willing to work night shifts, your wage can go up to 35,000 CZK
- 50% bonus for night shifts
- If you do not live in the Czech Republic, our relocation contribution of 16,500 CZK will help you
- We also offer meal vouchers, sick days, education programmes, pension insurance, working in a modern office

Company on whose behalf the position is being filled


We are looking for a new member of our IT helpdesk team in Brno. If you are fluent in English, have analytical skills, like to help others and are looking for full-time employment, do not hesitate to send us your CV in English.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

Candidate’s profile
- Advanced spoken English (B2-C1 level)
- Good communicative skills
- Time flexibility – shifts are 12pm – 8am
- Knowledge of communication technology (TV, phone, Internet, etc.)


Brief description of the company

Through a network of over 22 offices, we provide staff (more than 4,500) for around 800 clients. With employment opportunities in the public and private sector, on both a permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. Solutions include permanent and temporary positions, holiday, maternity or sick cover, through to large workforce transformation and outsourcing contracts.

Company address

Na Florenci 2116/15
110 00 Praha
Czech Republic
ID: 3552872   Dátum zverejnenia: 4.12.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   26 000 CZK - 35 000 CZK