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IT Customer Care Agent – Brno
ManpowerGroup s.r.o.
Place of work
Brno, Czechia
Brno, Czechia
Contract type
full-time
full-time
Wage (gross)
26 000 CZK - 35 000 CZK
26 000 CZK - 35 000 CZK
Information about the position
Job description, responsibilities and duties
You will be in touch with US customers who need help regarding technical issues, e.g. how to reset a password, how to set up router, etc.
You will be working in a nice comfortable office in Brno and from here you will also make phone calls to the customers.
Working hours: Mon-Fri, three-shift system.
You will be working in a nice comfortable office in Brno and from here you will also make phone calls to the customers.
Working hours: Mon-Fri, three-shift system.
Employee perks, benefits
- Minimum wage is 26,000 CZK monthly
- If you are able and willing to work night shifts, your wage can go up to 35,000 CZK
- 50% bonus for night shifts
- If you do not live in the Czech Republic, our relocation contribution of 16,500 CZK will help you
- We also offer meal vouchers, sick days, education programmes, pension insurance, working in a modern office
- If you are able and willing to work night shifts, your wage can go up to 35,000 CZK
- 50% bonus for night shifts
- If you do not live in the Czech Republic, our relocation contribution of 16,500 CZK will help you
- We also offer meal vouchers, sick days, education programmes, pension insurance, working in a modern office
Company on whose behalf the position is being filled
Telecommunications
We are looking for a new member of our IT helpdesk team in Brno. If you are fluent in English, have analytical skills, like to help others and are looking for full-time employment, do not hesitate to send us your CV in English.
We are looking for a new member of our IT helpdesk team in Brno. If you are fluent in English, have analytical skills, like to help others and are looking for full-time employment, do not hesitate to send us your CV in English.
Requirements for the employee
Candidates with education suit the position
Secondary without school-leaving examination
Secondary with school-leaving examination
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Candidate’s profile
- Advanced spoken English (B2-C1 level)
- Good communicative skills
- Time flexibility – shifts are 12pm – 8am
- Knowledge of communication technology (TV, phone, Internet, etc.)
- Advanced spoken English (B2-C1 level)
- Good communicative skills
- Time flexibility – shifts are 12pm – 8am
- Knowledge of communication technology (TV, phone, Internet, etc.)
Advertiser
Brief description of the company
Through a network of over 22 offices, we provide staff (more than 4,500) for around 800 clients. With employment opportunities in the public and private sector, on both a permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. Solutions include permanent and temporary positions, holiday, maternity or sick cover, through to large workforce transformation and outsourcing contracts.
ID: 3552872
Dátum zverejnenia: 4.12.2018
2018-12-04
lokalita: Brno - City Pozícia: Helpdesk Operator, IT/Technical Support Specialist Spoločnosť: ManpowerGroup s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: 26 000 CZK - 35 000 CZK