Customer Focus Specialist

Place of work
Bratislava
Contract type
full-time
Start date
ASAP
Basic wage component (gross) and other rewards
1300

Information about the position

Job description, responsibilities and duties

The EMEA Enterprise Group – Backlog Management organization provides an End-to-End Support thru the Product- and Order Lifecycle to clients internal customers as Route to Market Organization, Sales Operation, Project Account teams and internal functions (Finance, Business Support, Procurement, and Planning). Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to client policy and country regulatory requirements. Partners with stakeholders to identify/implement opportunities for business processes, and adapt to changes in the business and regulatory environment.

Job Description
• Responsible to manage prioritized orders within Backlog Management for Hybrid IT Group.
• Acts as a link between OMC (customer) and Supply Chain. The major responsibility is to provide advanced Order Tracking on and support to achieve operational Supply Chain performance.
• Manages open order report and reaches out to supply chain/factory to determine the reason for delay; communicates status and escalates issues as necessary.
• Compiles key metrics, produces reports, and analyzes backlog data.
• Reviews performance metrics on a regular basis, identifying opportunities for improvement.

Information about the selection process

In accordance with the General Data Protection Regulation 2016/679 (hereinafter “GDPR”), I declare that have read and understood the content of the Privacy Notice, which was provided to me for my perusal and which is available at https://www.manpower.sk/manpower/sk/ochrana-osobnych-udajov/. I hereby acknowledge the following:

(i) my personal data will be processed by company ManpowerGroup Slovensko s.r.o., having its registered office at Lazaretská 8, 811 08 Bratislava, Slovak Republic, ID No.: 35958898, registered in the Business Register kept by District Court Bratislava I, Section: Sro, Insert No. 37879/B (hereinafter the “Controller”) in full compliance with all legal regulations, in the manner and scope delineated in the Privacy Notice; and

(ii) in case I need more information on the processing of my personal data or wish to exercise my rights, I can contact the Controller using the contact details specified in the Privacy Notice or on [email protected]

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

Our client is multinational information technology company

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Excel - expert
Microsoft PowerPoint - expert

Number of years of experience

3

Personality requirements and skills

• Strong written and verbal communication skills; mastery in English and local language.
• Good understanding of supply chain processes (plan, source, make deliver).
• Demonstrated analytical skills.
• Good interpersonal skills.
• Excellent Microsoft Office skills (Excel, PowerPoint, etc.).
• Basic understanding of project management methodology.
• Developing business acumen and technical knowledge within area of responsibility.

Advertiser

Brief description of the company

Manpower helps individuals and companies in 73 countries in the world to find their way in a floating world of work. No other agency has so much experience and proficiency. Almost 60 years on the market in the sphere of personnel services, recruitment, personnel leasing, training and consulting is a good guarantee that we can find the best solutions for you.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees

Company address

MANPOWER SLOVENSKO s.r.o.
Lazaretská 8
811 08 Bratislava
http://www.manpower.sk

Contact

Contact person: Mária Ivanovičová
Tel.: +421915492857
E-mail: send CV
ManpowerGroup Slovensko s.r.o., Lazaretská 8, Bratislava 811 08, IČO 35958898, DIČ 2022082359, IČ DPH SK2022082359
ID: 3545786   Dátum zverejnenia: 23.11.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   1300