Helpdesk Agent

Place of work
Contract type
Start date
Basic wage component (gross) and other rewards

Information about the position

Job description, responsibilities and duties

You are going to be responsible for:
* receive, handle and resolve client contacts
* liaise with clients and appropriate vendors using the communication channels
* continually improve, simplify and innovate the current worksheets a processes
* solving technical issues from internal employees
* provide feedback and follow-ups on recurring issues
* communication in english and german language
* KPI reporting

Employee perks, benefits

Our client can offer following benefits:
*indefinite contract
* competitive salary
* working in young, international team (7 people) in very friendly environment
* teambuildings
* vacation - 25 days

Company on whose behalf the position is being filled

Buying, selling, rental and management of real estate

Our client is a professional services and investment management firm specializing in real estate.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

*Languages: Fluent ENGLISH is essential, German language is required
*1 year in customer facing environment required -
support or customer service care
*EXCEL - advanced is MUST (MACRO)
*logical and analytical thinking
*good time management skills
*professional attitude


Brief description of the company

Manpower helps individuals and companies in 73 countries in the world to find their way in a floating world of work. No other agency has so much experience and proficiency. Almost 60 years on the market in the sphere of personnel services, recruitment, personnel leasing, training and consulting is a good guarantee that we can find the best solutions for you.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees

Company address

ManpowerGroup Slovensko s.r.o.
Lazaretská 8
811 08 Bratislava
ManpowerGroup Slovensko s.r.o., Lazaretská 8, Bratislava 811 08, IČO 35958898, DIČ 2022082359, IČ DPH SK2022082359
ID: 3354562   Dátum zverejnenia: 4.8.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   1300