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Improve your English while helping customers in international company! Become our AT&T Customer Care Agent! (Ref. No.: 7)

Information about the position

  • Place of work: Bratislava
  • Contract type: full-time

Job description, responsibilities and duties

Is this you?
• Speaking English (B2 or up)
• Flexible, open to challenges, eager to learn?
• Communicative and friendly?

If you scored YES three times, then here is a great opportunity for you:

Customer Care Agent for a global telco company

What will you do:
- Interact with customers through chat and calls - provide help, advise, education, problem resolution
- Responsible for delivering customer satisfaction and problem resolution to the customers
- Responsible for educating the customer on detailed product information

Other benefits

What will you get:
- A chance to work in a dynamic multi-cultural environment
- Solid salary to begin, plus more than fair bonus for shifts, technical skills or C1 certification
- Planned shifts ideal for time-flexible people
- Help and support from your team and your manager
- Attractive package of benefits (Special occasion contribution (marriage and child birth), Universal vouchers, Compensation for income loss due to sickness, Meal contribution, Special working time contribution, Cultural activities and sports activities, Company events, Life insurance, Referral bonus)

Company on whose behalf the position is being filled


About the company and the product:
Be the voice of AT&T

AT&T are seeking communicative people with good English. You would provide technical support for customers on American market regarding U-Verse product. Having experience with customer care and being enthusiastic about Communication Technologies is an advantage, but you will be trained to become successful Customer Care Agent.

AT&T Inc. is an American multinational telecommunications corporation and it is the second largest provider of mobile telephone and the largest provider of fixed telephone in the United States, and also provides broadband subscription television services.
U-Verse is the AT&T brand name for the package of innovative digital TV, internet and voice solutions to U.S based domestic consumers. Using fiber-optic technology, AT&T U-verse delivers award-winning TV, high-speed Internet, and digital home phone services to 6.1 million U-verse TV customers.

Requirements for the employee

Required education

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- Advanced English skills (written and verbal) – min. B2 level
- Passion for problem solving
- Ability to work in multi-cultural global environment
- Strong interpersonal and communication skills


Brief description of the company

Manpower helps individuals and companies in 73 countries in the world to find their way in a floating world of work. No other agency has so much experience and proficiency. Almost 60 years on the market in the sphere of personnel services, recruitment, personnel leasing, training and consulting is a good guarantee that we can find the best solutions for you.
The company is a holder of a licence to offer recruitment services. (1721/2004 -OSS 1/2004 )

Main focus of the company's activities

Employment placement and personal consultancy

Number of employees

50-99 employees

Company address

ManpowerGroup Slovensko s.r.o.
Lazaretská 8
811 08 Bratislava
Manpower Slovensko s.r.o., Lazaretská 8, 811 08 Bratislava, IČO: 35 858 486, DIČ: 2021722461, IČ DPH: SK2021722461
ID: 2771999   Dátum zverejnenia: 18.10.2016