Global Service Owner /Project manager

* Global Service Owner /Project manager
* We are looking for : Service Owner who defines the strategy and drives the planning, implementation, operation, continuous improvement and further development of the service
* •Reports to Head of Global User Care and Operations Management Team
* Your responsibilities:
* •Drive the definition, implementation and continuous improvement of the service and all related processes, procedures and guidelines.
* •Requirements engineering in alignment with all relevant stakeholders
* •Drive the definition and implementation of needed asset types including definition of mandatory/optional data fields, processes, workflows and responsibilities
* •Identify needed data sources and organize needed synchronization and automation
* •Define, measure and report KPIs in alignment with all relevant stakeholders
* •Define functional specification sheets based on requirements in close cooperation with the Jira SME for the technical implementation.
* •Order and verify the technical Jira tool implementations
* •Drive continuous improvement of the data quality and data completeness of the CMDB and their data sources by triggering needed actions and developing effective procedures.

- work for international company
- daily used of English language
- option to work fully remote
- global career opportunities
- many financial and non finacial benefits to be discussed during the interview

Informačné technológie

* Our client is international company offering its services woldwide.