Linux Support Engineer for software company (Ref. No.: PR/020884)

Lugera & Maklér spol.s r.o.

Place of work
Košice
Contract type
full-time
Start date
According to agreement

Information about the position

Job description, responsibilities and duties

* The Senior Support Engineer is expected to:
* Install and maintain CallREC and Quality Management Suite
* Analyze and solve issues in customer production systems
* Contribute new and original ideas for solving issues

Basic wage component (gross) and other rewards

From 1900 € Brutto /junior level/ From 2500 € Brutto /senior level/

Employee perks, benefits

* Flexible benefits (meal vouchers, fitness program, healthcare, culture and leisure, education and personal development, travel etc.)
* Family and Parenting (Work from home is possible, based on agreement with team leader and manager, flexible working hours, based on agreement with team, reduced rate phone plan, Saint Nicolas event for families and kids in children theatre)
* Team Buildings and Company Events (Annual trip to the montains in Austria, company pays for bus, hotel and food, dedicated budget for entertainment per person per year, team buildings, company kick off meetings, support for marathon events, Hackathons, End of Year Party)
* Perks and Discounts (company breakfasts periodic, company phone, referral bonus, coffee, tea, milk´)
* Vacation and Time Off (3 sick days and 2 extra with managerial approval)
* Professional Development (dedicated budget for education per person per year, Safari Books online)
* Finance and Retirements (Contribution towards Retirement Savings Account, Stock Optinon Plan offered to key members of the team)

Information about the selection process

* You are welcome at interview in Lugera first.

Company on whose behalf the position is being filled

* This software house develops own products. Latest technologies. Team of 35 in Košice. They offer a large portfolio with two major solutions:
* * Call and Screen Recording
* (a Linux based, multi-channel conversations recording solution for contact centres and unified communications environments)
* * Quality Management
* (advanced conversations replay enabling their review to ensure quality and efficiency of agents´work, to enhance customer experience and reduce costs).
* * other advanced business solutions
* (Live monitoring, Screen recording, E-learning, Voice of the Customer, Speech Analytics, Workforce Management, Performance analytics).
* Possibility also to work for this employer in Prague.
* In this SW house, they work with
* * within data and middleware services: data storage (PostgreSQL, search queries (Apache Solr), analytics/ reporting (HUE-Cloudera) w/Apache Licence, real-time pub, / sub streaming, message queues (Apache Kafka), big data processing (Apache Spark), big data storage (Apache Hadoop), modern file storage (VMs/NAS/SAN), RabbitMQ, microservices oriented design, data driven apps, streaming architecture).
* * within framework and tools: Java, Spring, TypeScript, Gradle, Cloudera HUE, Swagger APIs, Atlassian suite, BitBucket, GitFlow, Docker, Linux, Cucumber, RobotFW and TestCafe.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

UNIX/Linux administration - advanced

Personality requirements and skills

* The candidate shall be able to work as part of the Support team and we expect:
* Min. 3 years of experience in Unix/Linux system administration
* Understanding of IP networks
* Knowledge of SQL syntax, PostgreSQL or Oracle database
* Good communication skills
* Fluent in English
* Willingness to constantly learn new things
* We will appreciate
* Knowledge of CISCO IP telephony
* Understanding SIP
* Overall knowledge of IPCC/Genesys contact center platforms
* Experience in PostgreSQL/Oracle administration

Advertiser

Brief description of the company

Lugera & Maklér operates in Slovakia, Romania, Netherlands, Armenia, Poland

It's our passion to help people. Our mission statement is to constantly increase and use our ability to add value for customers, candidates, colleagues and other stakeholders!

HR services: executive search, recruitment, payroll, temporary staffing, outplacement, ACDC, trainings, conculting.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees

Company address

Lugera & Maklér spol.s r.o.
Štúrova 27
040 01 Košice
http://www.lugera.sk

Contact

Contact person: Veronika Ducková
Tel.: +421905664472
E-mail: send CV
ID: 3779840   Dátum zverejnenia: 5.10.2019   Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto) a ďalšie odmeny:   From 1900 € Brutto /junior level/ From 2500 € Brutto /senior level/