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Senior Skype for Business Specialist with German (Ref. No.: PR/019912)

Lugera & Maklér spol.s r.o.

Place of work
Košice, Slovak Republic
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

* operating actively of the customer´s telecommunication infrastructure
* solving of incidents and service requests based on the defined processes
* processing of IMAC/R orders via remote administration
* commission of IMAC/R orders, that needs to be fulfilled onsite by the field service
* processing of changes and maintenance of Windows in coordination with the customer and the internal teams
* cooperation and controlling of external providers (Field and 3rd Level Service Provider)
* collecting accounting information as basis for customer bills
* participation on internal and external projects with a direct contact to the customer
* participation of on call duty
* direct customer communication in regards to incident, request management and projects

Information about the selection process

* Candidate is profound in storage solutions, VoIP, advanced in Microsoft technologies, e.g Skype for Business, server and telecommunication care. Interview will be held first at recruitment agency, than at the premises of employer.

Company on whose behalf the position is being filled

* Global Delivery Center in KE - centralization of all system delivery locations in EU to KE. They provide solutions that help customer to have an autonomously managed its IT systems. Delivering innovative solutions to banks and retailers.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and German - Intermediate (B1)

Personality requirements and skills

* Unify PBX Systems (V3 and V7)
* Trading “XPert”
* Open Scape Applications (Contact Center, Concierge, UC, Xpression etc.)
* Voice Recording (ASC-Solution)
* Video Conference Systems
* Fax Server Solution (Intercope Message Plus)
* profound knowledge in IP- and TDM phone systems
* basic knowledge/ understanding of network and firewall technologies
* basic ITIL knowledge
* willingness to business trip and for work overtime
* fluent spoken and written English
* good German skills (speak, read, write)

Advertiser

Brief description of the company

Lugera & Maklér operates in Slovakia, Romania, Netherlands, Armenia, Poland

It's our passion to help people. Our mission statement is to constantly increase and use our ability to add value for customers, candidates, colleagues and other stakeholders!

HR services: executive search, recruitment, payroll, temporary staffing, outplacement, ACDC, trainings, conculting.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees

Company address

Lugera & Maklér spol.s r.o.
Štúrova 27
040 01 Košice
http://www.lugera.sk
ID: 3331823   Dátum zverejnenia: 10.3.2018  
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