Senior Reporting & Data Analyst

7+ years of experience in a similar reporting or data analysis role.

Proficiency in Dynamic 365, SQL, VBA, Python, and Power BI.

Strong analytical and problem-solving skills with the ability to interpret complex datasets.

Experience in automating reporting processes and ensuring data accuracy.

Excellent communication skills to collaborate with stakeholders and provide training.

Ability to work independently and manage multiple reporting projects efficiently.

stredoškolské s maturitou
nadstavbové/vyššie odborné vzdelanie
vysokoškolské I. stupňa
vysokoškolské II. stupňa

Anglický jazyk - Stredne pokročilý (B2)

We are looking for an experienced Senior Reporting & Data Analyst for ADI (Accidental Damage Insurance) to support our data-driven decision-making process by ensuring accurate, timely, and automated reporting solutions. The ideal candidate will be responsible for pulling and analyzing data from multiple sources, developing automated reports, and providing insights that drive efficiency and compliance with partners requirements.


Key Responsibilities:

Retrieve and consolidate data from various sources, including CX, business warehouse, LSUMP, and call center systems.

Calculate, evaluate, and report on Service Level Agreements (SLAs) across business areas such as call centers, complaint management, AWSP partners, and depots.

Develop and maintain automated reporting solutions to meet our insurance partner requirements.

Perform data analysis and visualization using Power BI.

Ensure the accuracy and quality of all reports while maintaining data integrity.

Provide training and support to end-users for effective utilization of reporting solutions.

Develop additional reports based on evolving business requirements.

Interest in staying current with technical innovations, process automation, and emerging trends in Artificial Intelligence (AI).

Proactive mindset toward leveraging technology to improve efficiency and enhance business outcomes.

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.