Services Sales Training Instructional Designer

stredoškolské s maturitou
nadstavbové/vyššie odborné vzdelanie
študent vysokej školy
vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa

Anglický jazyk - Expert (C2)

The person selected for this role will create product and tools training content following standard operating procedures while collaborating with global subject matter experts. This person will also manage vendor delivery of aspects of our training content.

This role works in coordination with WW Services Marketing and Training teams to support the training calendar, training programs, and sales enablement activities that will have measurable impact on the Lenovo Services business. This role will design and develop training programs to be delivered across all segments, all channels, and all markets supported by Lenovo. The training programs will ensure that Services Sales teams, hardware sales teams and business partners have the training they need to successfully sell Services and Solutions.

Position Requirements:

Work with stakeholders to develop and monitor new product support training content and roadmaps for new products
Provide consultative services, and act as a liaison with cross-functional work teams, key stakeholders, subject matter experts and vendor partners to develop course specifications and gather course content
Design and develop e-learning assets and instructor-led course curriculum using industry standard tools (Articulate, Storyline, media editing tools, etc.)
Revise learning modules, course materials, and content as necessary to improve the overall learning experience
Assist in development of effective and sustainable learning assets, curriculum, and programs, leveraging the latest course authoring technologies
Expand scenario exercises to reinforce the learning experience
Develop online training simulations, interactions and assessments
Required Technical/Professional Knowledge/Skills:

Understanding of PC technologies
Knowledge and ability to develop sales-focused training
High-level of familiarity with Microsoft Suite tools (PowerPoint, Word & Excel)
Familiarity with SCORM and learning technology, instructional and graphic design
The ability to learn quickly by interacting with subject matter experts, and by using documentation, software and other tools
Exceptional written communication skills
Strong communications and presentation skills
Project management skills for self-directed and vendor-supplied projects and tasks
Flexibility, creativity and dependability
Excellent English language skills are essential
Required Education and Experience:

BA/BS degree
3+ years of training experience - high tech industry and/or Sales/Services experience preferred
3+ years of experience in curriculum design, instructional design and training development
Experience creating e-learning and/or using e-learning authoring tools
Experience with basic administration of Learning Management Systems (LMS)
Experience working with global teams and/or cross-functional teams that are geographically dispersed across different time zones and cultures
Experience in curating voiceovers for the training projects is a plus

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.