EMEA Inside Sales Support Representative

who are we looking for

- Minimum 1 year working experience in similar position and/or proven track of succeeding in the role
- Fluent English (spoken and written) is a must
- Ability to work with various software packages (MS Office) – Advanced
- Experience with Sales processes and back office administration- nice to have
- Good communication skills
- Customer facing skills (both by phone and e-mail), Customer
- Satisfaction and Customer Escalation Management
- Ability to adapt to cultural differences and to work independently
- Ability to quickly grasp complex systems, procedures

Required education

Follow-up/Higher Professional Education

what will you do

We are looking for Inside Sales Support Representative to support our sales team in GAT region (German language optional) in their day to day agenda and back office tasks.

The Sales Support Representative will support a specific dedicated EMEA region and interact with Sales teams (60%), internal customers (e.g. pricing, order management - 30%) and external customers / Lenovo Business Partners (10%).

You'll report to Sales Support Manager.

Your responsibilities will include:

- Interlock with assigned Sales Reps to process quote renewals, aligning the quantities and prices, and manage them through the approval process
- Contract management (creation, validation, maintenance, etc.)
- Interlock with functional teams ( pricing team, logictics, CF, COR team)
- Interlock with finance regarding approvals and credit note creation for returned goods
- Support of other administrative tasks related to ad-hoc tasks to assist sales productivity
- Escalations and prioritization with aligned teams as Pricing, Supply Chain, Product management, Finance

other information

Place of work:
Landererova 12, Old Town, Slovakia, Bratislava (Job with occasional home office)
Salary offer (gross):
1 450 EUR/monthBase gross monthly salary from minimum 1450 EUR and above, depending on experience + variable part 12% of your annual earnings
Contract type:
full-time

what we offer

healthcare and well-being
development
work - life balance
bonus system

about Lenovo

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.

ID: 4847565  Dátum zverejnenia: 4.6.2024  Základná zložka mzdy (brutto): 1 450 EUR/month