Warranty Billing Specialist

University education (Bachelor's degree)
University education (Master's degree)

English - Advanced (C1)

We are looking for a Warranty Billing Specialist responsible for invoice payment process and daily support to service providers on billing related queries.

You will be reporting to Services Operations Senior Manager.

Responsibilities:
Ensure on time communication and quality support to vendors regarding reimbursement plan, invoice payment issues and bank details update
Verify the received invoices from vendors and updates in the Invoice database
Submit invoices for payments via GFP tooling system or as offline payment files
Cooperate with Treasury & AP team on invoice payments
Support EMEA services team on billing data consolidations and manual billing validation
Finance data maintenance & Exceptions processing
Provide governance of ledger entries and interlock with accounting teams
Regularly update Billing & Invoicing process documentation

Skills:
Communication skills – ability to cooperate with different functions on solving an issue
Presentation skills – ability to present on the calls in front of Service Delivery managers
IT skills: MS Excel skills (functions - VLOOKUP, pivot tables)
Business level English skills both written and verbal (another foreign language is an advantage)
1-2 years of experience in customer support area, preferred in Finance / Invoicing
Knowledge of Services Operations is an advantage
Organized person with attention to detail, keeping deadlines
Ability to work independently
Proactive team player with a positive approach
Be able to work under pressure

Base gross monthly salary starts from 1.400 EUR. The final offer could be, of course, negotiated higher than the advertised minimum - it all depends on your experience! In addition, there is also a variable part (a bonus) in value of 12% of your annual earnings.


What we offer:

Healthcare and well-being
Healthcare in private medical center, fully paid sick leave, paid bonus sick days, fitness programs & sports packages, health days on site, discounts to gyms, yoga on site, extra contribution to meal card

Work - life balance
Extra vacation days, flexible working hours, service awards, home office, work & life coaching on site, massages on site, contribution to wedding and childbirth

Development
Soft skills and hard skills trainings, special development programs for both individual contributors and potential team leaders / people managers, language courses on site, internal rotation program, financial contribution to external language courses

Bonus system
Motivating performance bonus system, financial bonus for referring a friend, notebook for personal use, company mobile based on seniority level

Community life (CSR)
Volunteering & charity events, diversity and LGBT events, initiatives for seniors, children, people with disabilities, animals, “women in leadership”

You will report to SSG (Solutions & Services Group) organization structure.

SSG has been focusing on the expanding IT service market, especially the digital workplace services opportunity, the growing demand for aaS (as a Service) model, and customers’ stronger preference for sustainability services. Meanwhile, SSG has continued to invest in software tools, platforms, and repeatable vertical solutions with our own IP, and focus on vertical solutions in manufacturing, retail, healthcare, education, and Smart City. We are expanding TruScale as a Service to include Digital Workplace Solutions, developing our Hybrid Cloud solutions, and exploring Metaverse solutions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.