Business Process Analyst (Lenovo Global Financial Services)

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This is fantastic opportunity for an experienced business process analyst that is seeking to further their experience in Six Sigma and process optimization. The person will feel comfortable working with a broad range of stakeholders in understanding requirements, developing solutions, and facilitating change. You will have the opportunity to learn from both an experienced Process Excellence lead together with a business team that are invested in your future and the outcomes you will deliver.

Key Functional Skills

- Expert knowledge of operational excellence, business process modelling and analysis, Six Sigma, Lean
- Effective organization, time management, and follow-up skills
- Excellent communication skills with the ability to elicit confidence from technical and executive audiences.
- Entrepreneurship with a high degree of self-motivation and drive.
- Familiar with information technology management practices
- Exceptional interpersonal and leadership skills, including teamwork, facilitation, and negotiation


Work Experience

Must Have

- Experience of working in a financial background
- Analytical skills
- Thinking outside the box
- Influencing across cultures
- Virtual facilitation/meetings
- System and cultural change


Knowledge of

- Continuous Improvement methodologies
- Project Management techniques
- MS Office analytics and Power Point


Desired:

- A background in consulting
- Statistics
- Power BI development
- Being used to work in a matrix environment


Other Dimensions

Operating Guidelines

* Governance and reporting
* Leasing Finance and Operational policies
* Process Excellence methodologies
* Statistical reporting tools

University education (Bachelor's degree)

English - Advanced (C1)

Responsibilities

The key accountabilities and responsibilities will support the Lenovo Global Financial Services (LGFS) strategic framework focusing on Process, Measurement, People and Culture.

* Aligning to the Solutions & Services Group (SSG) Business Process Hierarchy, support the identification of Level 2 to 4 key processes and document across appropriate LGFS functions
* Using Business Optix support the development and roll out of the Business Process Management System.
* Maintain the Business Process Management system identifying: Process Support Documentation, Process Monitoring Elements, Response Plans and key owners.
* Develop Key Process Monitoring Dashboards and use to identify LGFS Process Capability, advising areas for potential improvement
* Provide BPH, Business Optix and BPMS Awareness training to key stakeholders and users to support the execution and adoption of the tools
* Develop and maintain a Key Initiatives reporting suite including LGFS development and improvement projects
* Provide regular Process Capability status and Key Initiative updates to stakeholders
* Support Deal Assessments, escalating misalignment with processes
* Support facilitation of system upgrades
* Using CI methodologies conduct Kaizen/Kaizen Light workshops to understand Root Causes and propose solutions
* Maintain alignment with all Lenovo and SSG core elements and strategies

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.