Value Recovery Enablement And Operations Specialist

-2+ years experience in similar role such as customer fulfillment, business administration, partner procurement support, service delivery, logistics partner management, sales enablement and support or similar roles
Business administration knowledge and experience
-Experience with external vendor or customer administration
-Strong MS Office (primarily Excel and PowerPoint ) skills
-Hybris skills are an advantage but training will be provided
-Very strong attention to details and resistance to routine
-Good communication skills
-Ability to effectively communicate with diverse internal and external stakeholders across all Geographies.
-Project management skills are an advantage
-Interest and passion in sustainability and circular economy is going to help person to stay motivated on this very exciting role
-Language: English – other languages are a plus.

University education (Bachelor's degree)
University education (Master's degree)

Over the past decade, Lenovo has effectively implemented a strong ESG framework and robust sustainability programs. Lenovo’s ESG efforts are focused on circular economy, resilience and helping to solve humanity’s greatest challenges with smarter services and technology. This determination has lead us to implementing Science Based Targets, meaningful steps around energy management and sustainable design that can be seen in our processes and products. We strives to do things differently with the goal of a Smarter Future in mind for our customers, our employees, our communities and the environment. It is through Lenovo’s Global Sustainability Services, that we aim to be that partner to help our customers meet their own ESG goals as well.

Important part of sustainability efforts is product circular economy. If we as a society continue using our resources in the same make-use-dispose linear way, we are going to need more than 2 and half planet earth resources to sustain this consumption growth. This is why it is important to move from linear to circular economy where we enable means to extend product lifecycle. Refurbishment is a good example of giving products second life and mitigating environmental impacts related to productions and consumption.

Our Global Sustainability Services Team is looking for an enthusiastic Value Recovery Enablement and Operations Specialist that will primarily support onboarding of new refurbishment partners, sales of refurbished products, but also other general management activities related to implementation and management of refurb business in EMEA and WW.

In this role, you will report to Global Recertified Business Manager.

As part of our team, your key responsibilities in this interesting role would be:

Refurbishment partner management:

-Own new partner onboarding process by enabling partners onto Lenovo sales and fulfillment systems and training programs and resolve any issues during the progress of onboarding
-Maintain clear overview of Lenovo refurbishment internal and external partners, list of their capabilities, account status as well as future roadmap.
-Become a focal point for external refurbishment partners for day-to-day inquiries
-Prepare and keep updated partner onboarding documents, contracts and onboarding -process checklists
-Regular (daily or multiple times a week) download of list of refurbished products ready to sell
-Monitor refurb products field failure rates and other KPIs

Sales enablement:

-Collect list of refurbished products ready for sell
-Create and update list of products with product specification and pricing data obtained from pricing team
-Upload complete product list (with pricing and specifications) to Hybris ecommerce system
-Maintain product attributes in Hybris
-Work with Ebay and Channel advisor team on resolving product/ebay listing specific issues

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.