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Bid Desk Specialist
who are we looking for
- Fluent English (written, verbal, interpersonal)
- Excellent communication & collaboration skills
- Highly organized and effective, able to demonstrate an ability to priorities workloads, and personal time management
- A good working knowledge of MS Office, especially MS Excel
- Team player attitude
what will you do
- Creating custom solution for new Warranty Services (creating custom Part numbers)
- Actively consulting and providing offers of Lenovo Services products to customers/partners (providing information of warranties - consulting what is the best choice)
- Providing custom solution for warranty services, preparing report by facilitating appropriate services and created offers to buyers regarding products. (Creating report from serial numbers/customer’s ID provided and offer possibilities for further upgrades including pricing)
- Tracking and categorizing customer communications & order life cycle (checking custom Part numbers and if they were sold)
- Proactively supporting customers by spotting trends and predicting customer needs
- Providing information about availability of services worldwide
- Cooperating with external/internal supplier to deliver best product to the customers
- Cooperating with other teams to provide info of new services, giving information/approval to registration team to process purchased warranties
what we offer
Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.
Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.
Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.