Sales Support representative with German

who are we looking for

The candidate should have a business knowledge of services industry and ideally with It solutions to support such business. Knowledge of Major ERP or CRM system is a strong advantage. Also, this candidate is able to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution. Other requirements included:

• Bachelor's degree in Business Administration
• Strong written and verbal German communication skills and English on advanced level
• Additional European language skills are an advantage
• At least 2-3 years experience in maintenance services back office or sales support is an advantage
• Strong PC Background (Word, Excel, etc)
• Customer Satisfaction and Customer Escalation Management
• Strong ability to gather, analyze, monitor and document data
• Exceptional interpersonal and relationship management skills
• Facilitation and collaboration skills
• Must be a team player who is highly motivated & detail oriented
• Flexibility to work in an fast-paced environment and manage multiple concurrent tasks / projects / priorities

Required education

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

what will you do

We are currently recruiting a Sales Support representative who will play a key role in supporting our sales teams across EMEA and optimizing our services sales processes.
The candidate will be responsible to understand the end to end systems used to create and manage service contracts and support day to day activity in those systems.
The Sales Support team is crucial for Lenovo in order to help our business grow, speed up the contract process and increase the customer satisfaction.
This is a great opportunity for you to become a part of a great team in a fast growing business, which will bring you many opportunities to develop your carrier,
use your potential, influence the processes set up, communicate in foreign languages on a daily basis and to get the sense of Lenovo business.

We are looking for pro-active people who do not like routine at work.
The team supports EMEA region and we are looking for candidates with the following language combination: English + German
Interactions:

The team will interact with Sales teams (40%), internal customers (e.g. pricing, order management – 30%) and external customers / Lenovo Business Partners (40%)
This position is dedicated to meeting the expectations of internal and external customers.

other information

Place of work:
Bratislava
Salary offer (gross):
Base gross monthly salary from 1100 EUR, depending on experience + variable part
Start date:
ASAP
Contract type:
full-time

what we offer

healthcare and well-being
development
work - life balance
bonus system

about Lenovo

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.

ID: 3701755   Dátum zverejnenia: 14.8.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Base gross monthly salary from 1100 EUR, depending on experience + variable part