Order Fulfillment Specialist

who are we looking for

• min. 3 years of experience in customer / sales support or back office administrative positions
• PC literate, with ability to work with various software packages (e.g. MS Office, SAP knowledge is an advantage).
• Fluent English (oral and written)
• Positive attitude, strong customer care skills
• Confident communicator
• Good time and task management
• Ability to learn and adapt
• Analytical thinking

Required education

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

what will you do

In this position, you will focus on "Order Ship to Delivery" milestone, in order to drive delivery performance/serviceability for Lenovo customers & make sure the customer receives the desired product at the right time and place with the right quality and cost

Responsibilities:
- Handle tactical delivery issues with Global logistics and carriers.
- Drive carrier performance on tactical issues & CSAT (join MBRs/ QBRs with carriers)
- Monitor & analyze GL cost
- Critical delivery tracking
- Manage Customer Special Requirements / Processes
- Get involved in GL enhancement projects

other information

Place of work:
Bratislava
Salary offer (gross):
Base gross monthly salary from 1400 EUR, depending on experience + variable part
Start date:
ASAP
Contract type:
full-time

what we offer

healthcare and well-being
development
work - life balance
bonus system

about Lenovo

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.

ID: 3630780   Dátum zverejnenia: 16.5.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Base gross monthly salary from 1400 EUR, depending on experience + variable part