HR Service Centre Analyst (Ref. No.: 69463)

who are we looking for

• Experience of providing customer service is required
• Basic HR generalist experience is preferred
• Good communication skills
• Knowledge of MS Word, PowerPoint and Outlook is required
• Good level of analytical skills using MS Excel is preferred
• Knowledge of VBA and Macros using MS Excel is an advantage
• Must speak, read and write English fluently

Required education

University education (Bachelor's degree)
University education (Master's degree)

what will you do

The HR Service Centre Analyst is responsible for providing basic generalist Human Resources support for Lenovo employees across Europe, Middle East and Africa. HR Service Center Coordinator will also provide regular and ad-hoc reports along with data analysis. The scope of topics covered by the HR Service center is wide including benefits, HR policies and systems guidance, expenses, payroll support and general HR processes.

Main Responsibilities & Tasks
• Respond to queries from the Lenovo employees, business partners and/or statutory bodies or 3rd parties using the central case management tool and skype chat/calls
• Understand data and produce on-demand internal reports independently
• Contribute to the management of change requests/problems analysis and testing
• Adhere to audit controls and Service Level Agreements
• Project work

other information

Place of work:
Salary offer (gross):
Base gross monthly salary from 1100 EUR, depending on experience + variable part
Contract type:

what we offer

healthcare and well-being
work - life balance
bonus system

about Lenovo

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.

ID: 3594884   Dátum zverejnenia: 6.2.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Base gross monthly salary from 1100 EUR, depending on experience + variable part