Logistic Customer Service Specialist

who are we looking for

- Preferred Experience: At least 3 years in Logistic
- Strong Problem Solving skills
- Analytical skills
- Fluent English is a must (any other languages are advantage)

Required education

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

what will you do

This is a key role for the success of the Global Logistics Operations. The position requires working with our managing vendor and our key Logistics Services Providers (LSP) whilst providing support and guidance to our extended Lenovo organizations of Customer Fulfillment and Country Sales Teams. This operational role focuses on delivery of customer orders to across EMEA. A further dimension is compliance to all Customs & Foreign trade legislation.

From internal communication point of view this position is on a daily basis in contact with the Customer fulfillment team and OCR team from all EMEA regions. They provide the information’s about the deliveries and managed the critical situation with late deliverers. This position has a external contact with carriers and logistic suppliers. Clear and concise communication skills. Good level of analytical and problem solving skills

1. Daily liaison with the Managing Vendor and LSP’s to achieve a Quality Delivery, on time to an agreed service level and cost.

2. Be the center of competence and subject matter expert for Logistics Processes into the region. Maintain accurate and current documentation

3. Provide weekly Metrics on all key indicators and conduct root-cause analysis of late deliveries

4. Management of critical orders in regions

5. Implementation of new LSPs, routes, new logistics solutions

other information

Place of work:
Landererova 12, Bratislava
Salary offer (gross):
Base gross monthly salary from 1400 EUR, depending on experience + variable part
Contract type:

what we offer

healthcare and well-being
work - life balance
bonus system

about Lenovo

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.

ID: 3589413   Dátum zverejnenia: 30.1.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Base gross monthly salary from 1400 EUR, depending on experience + variable part