IBM / IGF coordinator

who are we looking for

Professional communication, regular visits with Lenovo business partners, cross-functional collaboration in all areas.
• Act as primary contact for E2E Claims, AR escalations, perform deep analysis, propose and implement improvement action plan and report to line management
• Co-ordinate and provide all customer related processes within AR
• Lead regular reviews of the onboarding process with Business Partners to discuss all open issues with responsible Business Partners employees
• Interlock with other Lenovo core teams and ensure alignment of initiatives and responsibilities to increase customer satisfaction
• Drive high-performance culture ensuring recognition of outstanding contributors.
• Proactively ask for feedback, analyze it and propose solutions to increase the efficiency of AR related processes
• Help to improve Business Partners knowledge of AR policies and processes to increase the efficiency of communication between Business Partner and Lenovo
• Regularly analyze and improve all open issues (especially open disputes)
• Resolve and report on Customer Critical Situations

Required education

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

what will you do

The IBM / IGF coordinator, onboarding specialist – Will support and coordinate onboarding of Lenovo business partner trough IGF / BNPP / Deutsche Bank factoring programs. He/she designs processes of new factoring programs through BNPP / Deutsche Bank. He/she is responsible for the identification of potential onboarding, consolidation of new deals, involving sales, legal & credit teams. He/she leads to specific projects and initiatives to reduce costs. He/she controls existing processes and drives/monitors E2E payments flow. He/she processes consolidation of monthly reports, calculation of fees, preparing outcome material for CFOs. Work with AR Finance on Revenue, AR, Overdue, disputes and factoring fees. He/she initiates regular sample checking, ensures that the team meets business controls requirements and is audit compliant.

other information

Place of work:
Einsteinova 21, 851 01 Petržalka, Bratislava V
Salary offer (gross):
Base gross monthly salary from 1400 EUR, depending on experience + variable part
Contract type:
full-time

what we offer

healthcare and well-being
development
work - life balance
bonus system

about Lenovo

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.

ID: 3521734   Dátum zverejnenia: 29.11.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   Base gross monthly salary from 1400 EUR, depending on experience + variable part