DCG Inside Sales Support Representative with FRENCH (Ref. No.: 58159)

who are we looking for

The Sales Support Representative will have excellent contract language / creation background, teaming skills, quality improvement, and organization skills. Also, this candidate is able to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution. Other requirements included:

• Strong written and verbal English AND French communication skills
• At least 2-3 years experience in Customer Service service, back office or sales support is an advantage
• Strong PC Background (Word, Excel, etc)
• Customer Satisfaction and Customer Escalation Management
• Strong ability to gather, analyze, monitor and document data
• Exceptional interpersonal and relationship management skills
• Facilitation and collaboration skills
• Must be a team player who is highly motivated & detail oriented
• Flexibility to work in an fast-paced environment and manage multiple concurrent tasks / projects / priorities

Required education

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) or
French - Upper intermediate (B2)

what will you do

Position Description
This position is dedicated to meeting the expectations of internal and external customers.

The team will interact with Sales teams (60%), internal customers (e.g. pricing, order management – 30%) and external customers / Lenovo Business Partners (10%)

Responsibilities include:

• Contract Creation
• Validation of terms and conditions
• Contract Maintenance
• Contract Renewals
• Contract Registration
• Proposal and Price Quotes Creation
• Solution Design / Configuration
• Scope of work Preparation
• Audit ready documentation creation and storage maintenance

other information

Place of work:
Einsteinova 21, Bratislava
Contract type:
full-time

what we offer

healthcare and well-being
development
work - life balance
bonus system

about Lenovo

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.

ID: 2966694   Dátum zverejnenia: 7.12.2017