Logistics Customer Fullfillment Specialist - German Language (Ref. No.: 15768)

who are we looking for

This position will require a great deal of problem-solving and excellent customer communication skills.

Good team player within own and wider global team to meet customer requirements, ability to handle critical situations under high demanding environment with maintaining professional customer communication.

Preferred Experience: At least 1 years Business Administration or Logistics

Language requirements: English and German (fluent spoken and written)
Other languages are strongly preferred

MS Office knowledge skills - (PowerPoint , Excel)

Required education

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and
German - Upper intermediate (B2)

Computer skills - user

Microsoft Excel - advanced
Microsoft PowerPoint - advanced

what will you do

This is a key role for the success of the Global Logistics Operations. The position requires working with our managing vendor and our key Logistics Services Providers (LSP) whilst providing support and guidance to our extended Lenovo organisations of Customer Fulfilment and Country Sales Teams. This operational role focuses on delivery of customer orders to across EMEA. A further dimension is compliance to all Customs & Foreign trade legislation.

• From internal communication point of view this position is on a daily basis in contact with the Customer fulfillment team and Sales team from various EMEA regions. They provide the information’s about the deliveries and managed the critical situation with late deliverers and other exceptions. This position has an external contact with logistic suppliers and customers. Clear and concise communication skills. Good level of analytical and problem solving skills.

1. Daily liaison with the Managing Vendor and LSP’s to achieve a Quality Delivery, on time to an agreed service level and cost.

2. Be the centre of competence and subject matter expert for Logistics Processes into the region. Maintain accurate and current documentation

3. Provide weekly Metrics on all key indicators and conduct root-cause analysis of late deliveries

4. Management of critical orders in regions

other information

Place of work:
Salary offer (gross):
competitive to market place
Start date:
Contract type:

what we offer

healthcare and well-being
work - life balance
bonus system

about Lenovo

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.

ID: 1238997   Dátum zverejnenia: 13.4.2012