Consumer Engagement Specialist with Hungarian Language

L´ORÉAL Slovensko s. r. o.

Place of work
Prague, Czechia
Contract type
Start date
Wage (gross)
35 000 Kč/month

Information about the position

Job description, responsibilities and duties

• Social media and beauty?
• Direct interaction with customers and improvement of customer´s experience?
• International environment and opportunities?

Now L’Oréal Czech Republic is looking for a new colleague, who will be part of international team in PRAGUE and will be responsible for managing online & offline interactions across brand´s owned channels to increase brand exposure and strengthen brand image and customer´s experience. You will become a specialist mainly for HUNGARIAN market.


• Interact with consumers (followers, viewers, fans) in all our brands channels using social media management software and CRM systems
• Ensures good customer service through providing appropriate information to answer questions
• Provide data for reports to justify the value & contribution of social communities to institutional KPIs
• Act as an in-house community insights expert who can advise internal stakeholders in current trends, customer’s behaviour & insights
• Watch for UGC, identify and curate existing relevant UGC content in line with the brand sense of purpose
• Keep up to date on social media trends and best practices educating internal stakeholders
• Produce social media listening and engagement reports for internal teams to fuel insight development
• Summarize insights and conversations to create actionable, operational reports that lead to optimization and efficiency in performance.

Employee perks, benefits

Home office, flexible working hours, 5 weeks of holiday, multisport, benefit card, discount on our products, profit sharing, and much more

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) a Hungarian - Advanced (C1)

Number of years of experience

1 year of experience working at Marketing/PR/Social/Office job for a company in beauty or similar se

Personality requirements and skills

• Creative thinker who continuously generates innovative ideas to reach target audiences and business objectives
• Is able to manage, monitor and participate in conversations with customers, fans and enthusiasts on social channels - excellent writing skills
• Excellent interpersonal communications skills and articulate in presenting and selling your ideas
• Is able to create and manage social communities
• Extremely Organized, able to work also remotely (home office)


Brief description of the company

Development, production and distribution of cosmetic products.

Number of employees

25-49 employees

Company address

L´ORÉAL Slovensko s. r. o.
Nám. 1 mája 18
811 06 Bratislava


Kontaktná osoba: Romana Martincová
E-mail: poslať životopis
ID: 3996571  Dátum zverejnenia: 6.11.2020  Základná zložka mzdy (brutto): 35 000 Kč/month