KONE is currently developing financial and administrative center in Bratislava (Shared Service Centre - SSC) to provide quality service for KONE branches in finance and accounting.
KONE's Shared Service Centers are an integral part of KONE Finance organization. The units ensure harmonized transaction handling and business process development.

HR Services Agent with Finnish language

Job description, responsibilities and duties

Be part of HR Services, learn, support and communicate!
Do you have passion for new things?
Are you willing to support KONE companies in whole Europe from your seat in Bratislava Shared services center (SSC)?
If your answer is YES to these questions, let us present you a job opportunity with the following scope of responsibilities:
•Supporting and advising employees and managers in using HR tools and supporting them in different HR processes related questions and administrative actions
•Processing different transactions and handling employee and managers queries
•Process scope includes following HR processes areas: master data and reporting, recruitment, talent management, reward and recognition, learning and development
•Validating if all required information or documentation is provided prior executing transactions
•Maintaining and monitoring reminders and notifications based on work instructions
•Respecting targets for quality and service level agreements
•Executing quality checks at various stages of the process and keeping the quality statistics reporting up to date.
•Working closely together with other HR colleagues within HR Services, Center of Expertise and Unit HR roles to support business and provide smooth and consistent user experience
•Reporting time and other process performance data based on request
•Maintaining working instructions and knowledge base
•Supporting process improvements and harmonization activities
•Participation in team meetings, process analysis and improvement actions

Personality requirements and skills

•Experience and knowledge of different HR processes with special focus on one of the following areas of expertise is an advantage. The areas are : master data and reporting, recruitment, talent management, reward and recognition, learning and development
•Experience in working in a shared service center or call center is an advantage.
•Strong working language skills both in writing and spoken required for Finnish and English. Any other language is considered as an asset (Swedish, French, German, Italian, Spanish, Dutch, Russian, Czech, Hebrew, Polish, Norwegian, Slovakian, Turkish, Danish and Arabic).
•Bachelor degree or high school education, preferably in Human resources, Business administration or General economics.
•Empathy and true service mindset to ensure great employee experience for the service delivery
•Promoting two way communication with an exchange of information, opinion and feelings
•Actively listening to the input of others and summarizing information to ensure they have been understood
•Knowledge of an HR tool is an advantage
•Strong communication skills to be able to create clarity for shared service center and customers.

Other benefits

• International and professional environment
• Attractive package of benefits and bonus scheme
• Social and sport events on regular basis
• Great place to work and well-being program
• Informal culture and friendly colleagues
• KONE trainings in various areas
• Promotion on performance/compentence - based evaluation with transparency
• Coaching and mentoring opportunities

Information about the selection process

The position is suitable for HR professionals with a strong costumer focus, detail orientation and open mind.

Send CV to the company
For more information visit www.kone.com/jobs
ID: 3047631   Dátum zverejnenia: 4.12.2017