KONE Business Services

Business Support Agent with German (KONE Business Services)

Place of work
Tomášikova 64, Bratislava, Slovakia (Job with occasional home office)
Contract type
Wage (gross)
1 300 EUR/monthThe final compensation will be agreed with regard to your experience.

Information about the position

Job description, responsibilities and duties

What would be your key responsibilities?

  • Create, maintain (modify, convert, extend, block, delete) and administer data for following processes: Contract Administration, Master Data, Billing, Back Reporting. Or any other processes being part of the SSC scope.
  • Validate the documentation and seek any required additional information, documentation or approval from the country
  • Execute quality checks at various stages of the process and keep the quality statistics up to date
  • Report time and other process performance data on a daily basis as required
  • Deliver input for proper reporting
  • Take responsibility on complex processing activities. Process transactions or guides other team members on the correct interpretation and execution of instructions.
  • Act as a super user on process and / or application level within the team
  • Perform other tasks as allocated by team leaders, managers relating to reporting and other SSC processes
  • Analyzing complex cases for correct registration
  • Identifying the right contacts in the business and maintain a working relationship with the key business roles involved in the process

Employee perks, benefits

We offer you the basic salary starting from 1300 EUR/gross, but the final compensation will be agreed with regard to your experience.

What else do we offer?

  • International working environment (over 25 nationalities in house):
  • Finish working culture with strong tradition and innovative spirit
  • Job rotation opportunities (career growth support)
  • Interesting language learning budget (courses)
  • Regular soft & hard skills training available for you
  • Cafeteria - Online Benefit portal (different brands/partners to shop)
  • Annual Performance Bonus
  • Extra vacation day & Sick days (incl. extra Covid vaccine days-off)
  • Multisport card support & additional Pasienky swimming pool entries

Information about the selection process

If you are interested, please, apply for this role with your CV attached.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1) and German - Upper intermediate (B2)

Number of years of experience



Brief description of the company

KONE opened its Business Services Center in Bratislava in 2006 and since then it has been continuously growing and developing. It’s been a long journey from a small office to an established center with almost 350 employees from over 25 countries. And although we are very proud to be international, you will still experience a strong scandinavian touch to our work culture with flat hierarchy, straightforward communication, strong work-life balance and highly valued initiative and improvement.

Number of employees

250-499 employees


Contact person: Sabína Roššová
E-mail: send CV
ID: 4626706  Dátum zverejnenia: 24.11.2023  Základná zložka mzdy (brutto): 1 300 EUR/month