KONE Business Services

Processing Agent With English Language (KONE Business Services)

Place of work
Tomášikova, Bratislava, Slovakia (Job with occasional home office)
Contract type
Wage (gross)
1 250 EUR/monthThe salary may be adjusted to your previous experience.

Information about the position

Job description, responsibilities and duties

As a Business support agent you will work closely with your colleagues from Scandinavian KONE branches helping them to administratively support their business process (from contract creation, data analysis, up to the billing part). In this way you can have a great impact on the quality of our brand and processes in front of our customers and thus help to improve the flow of urban life in the world.

What would be your daily responsibilities?

  • Creating customer accounts and responding to internal requests
  • Administrating and modifying important contracts (in SAP)
  • Managing and analyzing master data (in MS Excel)
  • Supporting billing/invoicing process to ensure end-to-end process
  • Providing back-reporting and quality checks
  • Attending meetings and calls, teamwork

Employee perks, benefits

We offer you the basic salary starting from 1250 EUR/gross, but the final compensation will be agreed with regard to your experience.

Apart from the strong support in your induction and training, ability to work with great team leaders and colleagues, we also offer you the following benefits:

  • Finish working culture with strong history and innovative spirit
  • Job rotation opportunities (career growth support)
  • Interesting language learning budget (courses)
  • Regular soft & hard skills training available for you
  • Cafeteria - Online Benefit portal (different brands/partners to shop)
  • Annual Performance Bonus
  • Extra vacation day & Sick days (incl. extra Covid vaccine days-off)
  • Multisport card support & Pasienky swimming pool entries
  • Hybrid Way of Work (40% office, 60 % home office per month)

Information about the selection process

If you are interested, please, apply for this role with your CV attached.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1) or Swedish - Intermediate (B1)

Number of years of experience


The position is suitable for a fresh graduate


Personality requirements and skills

What do you need to be successful in this role?

  • Motivation to learn & grow within Data-driven environment
  • MS Office package knowledge (MS Excel - intermediate)
  • English language - min. B1 level
  • Swedish language - min. B1 level (possibility to still improve at the role)
  • Precision and eye for detail
  • Problem-solving & analytical skills
  • Positive mindset and team spirit
  • Focus on improvement, open to new ideas


Brief description of the company

KONE opened its Business Services Center in Bratislava in 2006 and since then it has been continuously growing and developing. It’s been a long journey from a small office to an established center with almost 350 employees from over 25 countries. And although we are very proud to be international, you will still experience a strong scandinavian touch to our work culture with flat hierarchy, straightforward communication, strong work-life balance and highly valued initiative and improvement.

Number of employees

250-499 employees


Contact person: Katalin Nagy
E-mail: send CV
ID: 4536414  Dátum zverejnenia: 28.11.2023  Základná zložka mzdy (brutto): 1 250 EUR/month