CRM Specialist

Kistler Bratislava, s.r.o.

Place of work: Ševčenkova 34, Bratislava
Contract type: full-time

Information about the position

Job description, responsibilities and duties

You will join our Kistler ICT international team and will be helping our sales organizations by supporting and maintaining new Kistler CRM solution SAP Hybris C4C (Cloud for Customers). You will be monitoring the system interfaces as well as processing user requests coming from SAP or CRM.

Your daily job will include :

  • acting as a 2nd level support for users of the systems
  • monitoring the CRM interfaces to SAP -ERP and processing technical issues
  • analyzing and fixing the service requests of the users (2nd level) received from SAP or
CRM , using the Kistler ticketing system
  • advise and guide the users by providing technical solutions based on internal processes
  • handling the access/user management
  • testing the regular releases which are published by SAP, including test plans, test scenarios and test cases
  • cooperation with international Kistler teams

Employee perks, benefits

What do we offer?

  • Budget for trainings and conferences
  • Soft skills trainings
  • Flexible working time + overtime compensation
  • 25 days of vacation
  • Language courses (EN, DE)
  • Budget for sport & culture
  • Referral program
  • Relocation bonus
  • Electric stand-up desk
  • Yoga at work
  • Team buildings (grill parties, Christmas dinner, sport events, company breakfast and others)
  • Fruit in the office

Information about the selection process

Please note, that we will contact the candidates who most closely aproximates the requirements of the position.

Thank you very much for your understanding.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

IT, Technical support, Application support

Language skills

English - Upper intermediate (B2)

Other knowledge

SAP - advanced

Number of years of experience


Personality requirements and skills

It is important to have technical background with CRM systems applications and SAP that will allow you to understand type of requests/issues and business processes on the side of sales organizations.

What would help so you can be successful at your job?

  • if you have relevant work experience with providing
technical support for users
  • if you have knowledge about SAP system (SD module
preferrably) and CRM system
  • if you like to solve technical problems
  • if you are analytical mind
  • if helping and cooperating with others makes you
motivated at work
  • if you speak fluent English, as you will be using it daily
ID: 3285100   Dátum zverejnenia: 6.2.2018