Junior IT / Desksite Support Technician


Place of work
Hviezdoslavovo nám. 13, Bratislava
Contract type
Start date
Basic wage component (gross) and other rewards
1,000 - 1,400 euro; annual performance bonus

Information about the position

Job description, responsibilities and duties

You will be responsible for providing responsive and high quality technical support by working with end-users in person, over the phone or via email to gather information, evaluate options and resolve technical problems with computer hardware and software.

Main tasks:
• In conjunction with the IT team, performs duties related to office IT equipment, consumables, accessories and software (mobile phones, laptops, printers, desktops and monitors, pen drives, CD burning and large data downloads, security cards, installation, configuration, maintenance and basic repairs, etc.).
• In conjunction with the IT team, performs duties related to office IT network cabling and telephony in the Bratislava office. Responsible for server room maintenance, HW stock checks and inventory lists for HW.
• In conjunction with Local trainers team provides trainings to Bratislava office staff
• Assists users in making more effective use of desktop systems, products and services.
• Provides information on updates, known errors, changes in availability, new facilities etc.
• Interprets technical or procedure manuals on behalf of non-technical users and provides routine training in normal usage of systems, products and services, providing information on the full range of capabilities.

Employee perks, benefits

We offer:
• Interesting and challenging work in an international environment
• Long-term cooperation
• Friendly team
• Competitive remuneration
• Training and development opportunities
• Daily use of English
• Modern working environment in the centre of Bratislava

Information about the selection process

We would like to thank all applicants for their interest in this role. However, only those required for interview will be contacted.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization


Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - advanced
Microsoft Outlook - advanced
Microsoft PowerPoint - advanced
Microsoft SharePoint - advanced
Microsoft Word - advanced
Microsoft Windows - advanced

Personality requirements and skills

We require:
• At least high school education
• Good English knowledge (both spoken and written)
• Advanced knowledge of Microsoft Office 2013
• Microsoft Windows technologies
• Willingness to update skills and knowledge
• Positive “can do” attitude, customer service orientation
• Polite and clear communication skills, common sense
• Previous experience in delivering IT support services is advantage


Brief description of the company


Regional presence, local expertise.
10 countries, 250 local and international lawyers.
Real values.

Integrity - We mean what we say and say what we mean.
Teamwork - Individually we can be good. Together we can be exceptional.
Relationship – We care about our people.
Determination - We don't give up.
Excellence - Much of the world is satisfied with mediocrity. We are not. Are you?

Number of employees

200-249 employees

Company address

Hviezdoslavovo nám. 13
811 02 Bratislava
ID: 3127663   Dátum zverejnenia: 7.5.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   1,000 - 1,400 euro; annual performance bonus