Collection Analyst with French

Are you seeking a job where your French language skills can make a significant impact on an organization's success? If so, we have an exciting opportunity for you. We welcome people who are career-focused and eager to learn, regardless of their previous experience.

What you will do

As a Collections Analyst in our Order to Cash team, you will work closely with our customers in Europe. Your responsibilities will include monitoring and ensuring the accurate release of orders, as well as maximizing timely and efficient payment from our customers.

How you will do it

• Manage a broad range of Johnson Controls customer portfolios
• Oversee collection processes and provide exceptional customer service when needed
• Address customer queries or issues by raising cases and resolving them
• Collaborate with other finance operations to exchange information related to billing, collections, and cash application
• Maintain accounts and expected payment dates by communicating with customers to ensure prompt payment
• Analyze various accounts receivable reports to develop strategic plans and establish priorities
• Utilize Excel and learn to access data from systems like SAP
• Assist the business by understanding customer payment challenges and conducting case research to resolve billing and customer service issues

What we look for

Required:

• Strong customer focus with excellent verbal and written communication skills
• Fluency in English and French at a C1 level
• Self-management abilities with strong organizational skills
• Team player with a proactive approach and problem-solving mindset
• Innovative thinker always seeking opportunities to improve

Preferred:

• Previous experience in credit and collections, billing and disputes, customer service, inside sales, accounts receivable, or accounts payable
• Experience with using SAP
• Knowledge of Excel functions such as pivot tables, V-Lookups, and basic formulas
• Ability to perform accounts reconciliation
• Experience working in a shared service center or outsourced environment

Our Benefits

Besides working in an international environment, you will receive a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and service such as gym membership, medical cover, a multi-sports card plus many more. Our onsite facilities at our Bratislava based office includes a canteen, nursery and coffee machines located on every floor.

If you are relocating to Bratislava to join Johnson Controls, you will be eligible to receive a housing allowance to help you setup your new life in Slovakia.

The gross monthly salary for this position starts from 1,500 EUR per month, plus a monthly bonus that starts after your first 6 months. Please note this is a minimum salary and our compensation packages are based on your professional experience and qualifications.

Our culture

At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun.

We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.