Collections Analyst with Italian language

At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back to the communities we live in. By solving today’s challenges while constantly asking ‘what’s next?’ So, what’s next in your future?

Collections Analyst is the right position for you if you would like to take over a role where you can use your communication skills and that is close to business and finance. In our Business Centre this position belongs to the Order-To-Cash (OTC) department. We are responsible for collection of past due amounts from our customers. We are the first point of contact for situations related to accounts receivable and are driven by our cash related goals.

As a Collections Analyst you will:

• Manage customer accounts portfolio of assigned branches/countries
• Ensure customers are contacted and paying in a timely and efficient manner
• Support other teams by contacting customers and searching for payment details in order to allocate incoming payments
• Identify invoices in dispute, assign them to appropriate resolvers and coordinate dispute resolution process
• Perform regular account reconciliation with customers
• Identify reasons for delay of payments, document them in the specific IT tool
• Propose uncollectible cases for further legal actions and/or write-offs
• Regularly report and analyze top open invoices with local finance & operations

Requirements:
• Advanced English in both spoken & written form + Fluent Italian
• Great proven communication skills over the phone to build strong working relationships
• Analytical skills are highly appreciated
• Goal-driven performance, passionate about hitting goals
• University education with financial/ economic background (or experience) preferred, but not a must
• Demonstrate integrity & emotional maturity

Our benefits:

Besides a very pleasant and international work environment Johnson Controls offers:

• various opportunities for future growth
• a competitive salary
• 13th salary
• language courses
• fully covered meal vouchers
• monthly free workplace massage
• winter vitamin package
• onsite FIT days
• a flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs.

You will be based in our brand new offices opened in July 2017 and onsite facilities will include a fitness center, canteen and nursery. If you are relocating to Bratislava to join JCI you will be eligible to receive a housing allowance to help you get your new life set up!