Collections Analyst for US market (Ref. No.: 148895)

Your responsibilities

At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking ‘what’s next?’ So, what’s next in your future?

Create your next opportunity and join us as a Collections Specialist to join our Cash Collections department in City, Country.

Job Scope & Purpose:

By joining Johnson Controls, you’ll be part of a team that plays an essential role in helping to create a safe, comfortable and sustainable world. As a globally diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees work to create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to create smart cities and communities.

We are committed to helping our customers win and creating greater value for all of our stakeholders in everything that we do.

Our Cash Collections team work to maximise the timely collection of cash from our customers around the globe, through the effective management of enquiries made and received by telephone. We work to keep our aged debt to a minimum through timely action of outstanding debt.

Essential Job Responsibilities:

• Manage customer accounts portfolio of assigned branches / countries
• Ensure customers are contacted and paying in a timely and efficient manner
• Support other teams by contacting customers and searching for payment details in order to allocate incoming payments
• Identify invoices in dispute, assign them to appropriate resolvers and coordinate dispute resolution process
• Perform regular account reconciliation with customers
• Identify reasons for delay of payments, document them in the specific IT tool
• Propose uncollectible cases for further legal actions and/or write-offs
• Regularly report and analyze top open invoices with local finance & operations

Your qualificiations

• Fluent English in both spoken & written form (level C1 or similar)
• Great proven communication skills over the phone to build strong working relationships
• Analytical skills are highly appreciated
• Goal-driven performance, passionate about hitting goals
• University education with financial/ economic background (or experience) preferred, but not a must
• Demonstrate integrity & emotional maturity

Our benefits:

Besides a very pleasant and international work environment Johnson Controls offers:

  • opportunities for future growth
  • 13th salary
  • fully covered meal vouchers
  • monthly free workplace massage
  • winter vitamin package
  • onsite FIT days
  • a flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs.

You will be based in our brand new offices opening in July 2017 and onsite facilities will include a fitness center, canteen and nursery. If you are relocating to Bratislava to join JCI you will be eligible to receive a housing allowance to help you get your new life set up!

The team you will be joining is supporting US market, therefore your working hours will be from 1:30pm till 10pm.

Except for the obvious - having free time during the day so you can do everything you like to do, we offer extra benefits on top and compensation for employees supporting the US market:

  • 30% of extra salary on top of your basic salary
  • 2 fully paid meal vouchers per day (for lunch and dinner)
  • taxi allowance of 6,5 euros per day if you work after 11pm
  • extra holidays added to your calendar - 1 extra holiday per 3 month
  • generous sign on bonus for US shift commitment
Contact e-mail:

ID: 3151373   Dátum zverejnenia: 11.9.2017