Our client is one of Europe´s leading providers of packaging solutions and services to B2B industrial markets, currently present in more than 20 European countries and employing more than 20.000 employees.
Highest level of cross-business expertise - from design to production and supply - results in a positive impact on clients´ business, or even a step change in performance.

In order to strenghten the Internal Sales Team within the Industrial Segment (located in Bratislava, operational in Europe), we are looking for a new, ambitious candidate for the position

Internal Sales Specialist (global packaging solutions)

Job profile:
.
In this role, you will be the primary internal point of contact for a defined customer base. Handling day-to-day customer enquiries (management of orders through the supply chain, management of invoices to customer), liaising with other departments to meet customer requirements, making analysis, complaint reporting and pro-active resolutions to challenging situations will belong to your tasks.
You will provide a creative approach to analyze and solve daily potential issues and ensure all documentation and records (such as price, customer records and account notes) relating to customer account are accurate and reflective of current working practices.
You will work closely with international account managers and other colleagues within the company to improve both team and cross-departmental relations, flexibility and efficiency in service offerings.
Also, it will be your task to build strong relations with customers - gaining insight to their business, keeping them informed of the current status of their orders or answer any other queries that may rise at either the company’s or customer’s directive.
This is a new position and will be based in the Bratislava office. Flexibility for occasional travel (up to 10-20%) is required.

Requirements:

• 3+ years of work experience in an international, preferably matrix-structured company
• Strong customer orientation
• Very good business awareness, awareness of the financial impact of decisions made to service the customer
• Ability to deal with ambiguity
• Excellent analytical skills, attantion to detail and accuracy, ability to work under strict deadllines
• Excellent communication and interpersonal skills
• Experience of working with Integrated Business Systems, very good IT skills (SAP or similar ERP-systems, Excel,...)
• Fluent in English, additional knowledge of German would be a plus

• Attention to detail to minimize complaints and associated credits

Our offer:

• Challenging work for a leading provider of products/solutions and services in B2B segment (Packaging),
• Work in international environment of the European Division
• Good opportunities for further professional growth
• Appropriate remuneration package

ISG, spol. s r.o.
Stefánikova 47, 811 04 Bratislava 1
Kontaktná osoba: Ing. Peter Pliešovský
E-mail: [email protected]