Project Assistant - Case Worker Košice

University education (Master's degree)

Social Work, Psychology or related

English - Upper intermediate (B2) and Slovak - Proficiency (C2)

Microsoft Windows - Advanced
Microsoft Word - Advanced
Microsoft Excel - Advanced

B

2

Required qualifications, experience and skills:
 Master's degree in Social Work / Psychology or similar
 Minimum two years of experience of social work / counselling or relevant direct work with beneficiaries - an advantage
 Good orientation in social, labour and migration law of the Slovak Republic
 Experience with providing direct assistance, case management, support and intervention, there will be a strong focus on promoting mental / physical health and well-being to this service user group, and a definite focus on social / labour market inclusion
 Experience working with migrants, culturally diverse environment – an advantage
 Very good communication, negotiation, analytical and organisation skills
 Flexible, reliable team player with proven networking, negotiation, and partnership building skills
 Ability to function effectively and harmoniously in a fast-paced, cross-cultural work environment;
 Demonstrated gender awareness and gender sensitivity
 Personal commitment, efficiency and drive for results
 Experience in developing and implementing activities related to integration issues- an advantage
 Experience in working with governments, civil society and the private sector
 Knowledge of migration and integration issues
 Language skills: Excellent command of spoken and written English and Slovak languages, Russian and/or Arabic language is an advantage
 Computer skills – user:
o Microsoft Excel – advanced
o Microsoft Word – advanced
o Microsoft PowerPoint – advanced
 Driving licence and driving experience
 Good communication skills, proven drafting and editing skills
 Good analytical and organizational skills
 Strong planning skills and strong in keeping deadlines
 Ability to work independently and also in a team
 Comfortable operating at different levels
 Ability to take initiative and act with autonomy; personal commitment, creative thinking and drive for results

Competencies:
The candidate is expected to demonstrate the following technical and behavioural competencies:

Accountability
 Accepts and gives constructive criticism;
 Follows all relevant procedures, processes, and policies;
 Meets deadline, cost, and quality requirements for outputs;
 Monitors own work to correct errors;
 Takes responsibility for meeting commitments and for any shortcomings.

Client Orientation
 Identifies the immediate and peripheral clients of own work;
 Establishes and maintains effective working relationships with clients;
 Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries;
 Keeps clients informed of developments and setbacks.

Continuous Learning
 Contributes to colleagues' learning;
 Demonstrates interest in improving relevant skills;
 Demonstrates interest in acquiring skills relevant to other functional areas;
 Keeps abreast of developments in own professional area.

Communication
 Actively shares relevant information;
 Clearly communicates, and listens to feedback on, changing priorities and procedures;
 Writes clearly and effectively, adapting wording and style to the intended audience;
 Listens effectively and communicates clearly, adapting delivery to the audience.

Creativity and Initiative
 Actively seeks new ways of improving programmes or services;
 Proactively develops new ways to resolve problems.

Leadership and Negotiation
 Convinces others to share resources;
 Actively identifies opportunities for and promotes organizational change.

Performance Management
 Provides constructive feedback to colleagues.

Planning and Organizing
 Sets clear and achievable goals consistent with agreed priorities for self and others;
 Identifies priority activities and assignments for self and others;
 Organizes and documents work to allow for planned and unplanned handovers;
 Identifies risks and makes contingency plans;
 Adjusts priorities and plans to achieve goals;
 Allocates appropriate times and resources for own work and that of team members.

Professionalism
 Masters subject matter related to responsibilities;
 Identifies issues, opportunities, and risks central to responsibilities;
 Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation;
 Persistent, calm, and polite in the face of challenges and stress;
 Treats all colleagues with respect and dignity;
 Works effectively with people from different cultures by adapting to relevant cultural contexts;
 Knowledgeable about and promotes IOM core mandate and migration solutions.

Teamwork
 Actively contributes to an effective, collegial, and agreeable team environment;
 Contributes to, and follows team objectives;
 Creates a respectful office environment free of harassment and retaliation, and promotes the prevention of sexual exploitation and abuse;
 Gives credit where credit is due;
 Seeks input and feedback from others;
 Delegates tasks and responsibilities as appropriate;
 Actively supports and implements final group decisions;
 Takes joint responsibility for team's work.

Technological Awareness
 Learns about developments in available technology;
 Proactively identifies and advocates for cost-efficient technology solutions;
 Understands applicability and limitation of technology and seeks to apply it to appropriate work.

Technical
 Effectively applies knowledge of relevant Human Resources theories and practices, and recognizes their application within existing IOM processes;
 Delivers Human Resources solutions customized to the needs of IOM;
 Effectively applies knowledge of relevant financial discipline;
 Develops / follows internal control procedures to prevent fraud and mismanagement;
 Ensures application of institutional financial policies and guidelines.