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Operator of the Russian visa center
Interlink Service Slovakia s.r.o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Wage (gross)
1 300 EUR/month
1 300 EUR/month
Information about the position
Job description, responsibilities and duties
Main job responsibilities:
Accept and process visa applications and related documents from applicants over the counter and by post;
Greet customers, fill out and check documents, obtain other documentation, sale of value added services, write out invoices, accept payment, deliver and receive documents to/from partners;
Enter applicants' data into electronic databases;
Provide the highest level of service and ensure a positive customer experience;
Maintain a healthy work environment and team spirit through good personal and team practices;
Keep confidentiality of clients’ personal data and applicable protection measures.
Requirements:
Good knowledge of Russian and Slovak languages is mandatory.
Good knowledge of English is preffered.
1-2 years of related working experience is preferred: public services, travel companies, HoReCa, banks etc.
1-year employment contract with renewal option.
Company provides training for newcomers.
Accept and process visa applications and related documents from applicants over the counter and by post;
Greet customers, fill out and check documents, obtain other documentation, sale of value added services, write out invoices, accept payment, deliver and receive documents to/from partners;
Enter applicants' data into electronic databases;
Provide the highest level of service and ensure a positive customer experience;
Maintain a healthy work environment and team spirit through good personal and team practices;
Keep confidentiality of clients’ personal data and applicable protection measures.
Requirements:
Good knowledge of Russian and Slovak languages is mandatory.
Good knowledge of English is preffered.
1-2 years of related working experience is preferred: public services, travel companies, HoReCa, banks etc.
1-year employment contract with renewal option.
Company provides training for newcomers.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Language skills
Slovak - Advanced (C1) or Russian - Advanced (C1)
Other knowledge
Computer user - Skillful
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Good communication and interpersonal skills;
Self-motivated, responsible and detail-oriented;
Fast-learner, professional attitude;
Customer-service oriented.
Self-motivated, responsible and detail-oriented;
Fast-learner, professional attitude;
Customer-service oriented.
Advertiser
Brief description of the company
Interlink Service is one of the oldest international operators of visa centres and national contact centres, providing visa and other civil services with over 15 years of experience. Since 2006, we have been providing our customers; government agencies and individuals with the greatest level of service in our industry.
Interlink Service operates globally across 20 contact centres throughout 13 countries. Our partners - state agencies or private companies - can rest assure that they are in safe hands with complete transparency, and security of cooperation. We pride ourselves in providing what appears to most as a complicated procedure, delivering solutions in an easy and proficient procedure. With all new and existing clients we do everything with a firm handshake and a warm smile.
Interlink Service operates globally across 20 contact centres throughout 13 countries. Our partners - state agencies or private companies - can rest assure that they are in safe hands with complete transparency, and security of cooperation. We pride ourselves in providing what appears to most as a complicated procedure, delivering solutions in an easy and proficient procedure. With all new and existing clients we do everything with a firm handshake and a warm smile.
Number of employees
3-4 employees
ID: 4187007
Dátum zverejnenia: 20.10.2021
2021-10-20
lokalita: Bratislava Pozícia: Back Office Specialist, Call Operator, Client officer, Receptionist Spoločnosť: Interlink Service Slovakia s.r.o.
Základná zložka mzdy (brutto): 1 300 EUR/month